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Frequently Asked Questions

What affects my connection speed?

When you connect to the Internet using a DSL modem, the speeds that you will experience will vary based on a variety of factors, including the following:

  • Distance of your telephone line to your local phone central office.
  • Condition of telephone wiring.
  • Computer configuration.
  • Network or Internet congestion.
  • Server and router speeds of the Web sites you access.