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Frequently Asked Questions

How can I know if my device and my SIM are 4G enabled?

You can check if it is compatible with 4G or not, by entering your number in ​this page​ or by calling #40# ​for free.

You can replace your current SIM card with a 4G enabled one from the nearest ​Orange shop, free of charge.

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Note: If you are buying a new line, it will cost you the line current selling price.

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Related questions

When will 4G be available where I live? How will I know if I am connected to 4G network? What’s in it for me? What is the difference between 2G, 3G and 4G? What will happen if I am in a location with no 4G coverage, while my device and SIM are 4G enabled, will I be disconnected? Will my device be always connected to 4G?