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Frequently Asked Questions

How does Orange ensure the security and privacy of my data while using MyCopy service?

There are two levels of verification that make it impossible for anyone other than the account owner to view the service, not even Orange employees. Accordingly the accounts are secure due to:

  1. SIM card authentication (the SIM card ​with the same dial number can activate the account)
  2. An encryption that occurs on the server level​