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Call Management

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Block

No more harassing or annoying calls.now you can control who reaches you and when. Block service enables you to create Black and White lists as well as activate the "Do Not Disturb" option.

  • With the Black List, you can block up to 20 numbers from reaching you
  • With the White List, you can allow only up to 20 numbers to reach you
  • With the Do Not Disturb option, you can block all calls from reaching you

How it works?

Call 505 for free
Or
Call #505# for free
Or
SMS the number that is annoying you to 505 for free


Eligibility:

All Prepaid and Postpaid customers.

Price:

EGP 5 per month (for the three services black list, white list and do not disturb, all the numbers you would like to block or have in your white list)
Or
EGP 0.30 per day (for the three services black list, white list and do not disturb with all the numbers you would like to block or have in your white list)

The monthly subscription is valid for 30 days and is renewed automatically.

The daily subscription is valid for only one day and it is renewed automatically.

Did you know?

If you want to block any number simply send it via SMS to 505 for free (if you are subscribed in the service)

If you are busy to answer all your calls, Orange voicemail can help you by saving your messages for Later.

How it works?

  • To activate your voicemail call 777 from your mobile and automatically have your calls diverted to your voicemail in case your line is busy, unreachable, or if you don’t answer
  • To retrieve the voicemail messages or manage your settings call 777

You can change your divert conditions anytime you want by using the following divert codes:

Diverts condition Divert code to voicemail Cancel code
Busy only **67*707# ##67#
No reply only **61*707# ##61#
Not reachable only **62*707# ##62#
Busy, no reply and not reachable **004*707# ##004#
All voice calls **21*707# ##21#

While roaming or if you are using a fixed line, you can also listen to your messages by calling +201223777777 and use your password.

To create your password, Call 777 then *3,2

To deactivate the service, Call 777 then *3,5,2

Eligibility:

All prepaid and postpaid customers.

Price:

  • Free within Egypt
  • While roaming: the normal roaming call rates will apply

Did you know?

You can customize your voicemail greeting by calling 777 and press 2 so your caller will listen to your personalized greeting instead of the default Orange voicemail greeting.

Group more people to the same voice call and make your call more interesting.
Whether you need to finish your business on the spot or just for fun, Orange offers you the conference call service, where you can group up to 5 other people to the same call at once!

How it works?

Start the call with the first person and just call the conference call members one after the other.
You can enjoy adding up to 5 friends to the same call.

Eligibility:

All Postpaid customers.

Price:

  • The service subscription fees is for FREE to all Postpaid, Prepaid, and corporate customers; except for call & control it is for EGP 15.
  • The conference call initiator will be charged normally for the multiple calls that joined the call as per his tariff plan.

Did you know?

You can enjoy the service while roaming if the network you are using allows it.

Want to be informed if someone is calling you even if you’re on another call?
Use call waiting and don’t miss a call!

How it works?

  • To activate: call *43#.
  • To deactivate: call #43#.

Eligibility:

All Orange customers.

Price:

The service is free.

You will always be notified with the cost of the call and the remaining credit in your balance.

Service Details:

  • You will receive the After Call Notification after any call.
  • 1 pts will be added to every notification sent for any charged call.
  • For usage within Prepaid daily buckets and Star Control, the After Call Notification will be sent for free.
  • Any free call; that is not deducted from your main balance, will be sent for free.

Availability:

All Prepaid and Star Control customers.

Subscription:

The service is offered for all customers by default.

Un-Subscription:

  1. Dial #100#
  2. Then choose "My Services"
  3. Then choose "After Call Notification"

If your mobile is inaccessible or you don’t want to be disturbed, you can forward your calls to any other local number of your choice.

How it works?

You can define your forward conditions anytime you want using the following forward codes:

Forward Condition Forward code to any number Cancel code
Busy only **67*number# ##67#
No reply only **61*number# ##61#
Not reachable only **62*number# ##62#
Busy + No reply + Not reachable **004*number# ##004#
All received voice calls **21*number# ##21#

Eligibility:

All Orange customers.

Price:

The service is free.

Say it quickly and save the time of writing it.

If you would like to send your friends short messages The Mini Call service enables you to send a personalized voice note message easily to any mobile phone

How it works?

  • Dial * followed by the number
  • You can send a Mini Call to any mobile, landline, or international number
  • To listen to your new Mini Call for free: call *0*
  • To retrieve the old Mini Call: call *1*

Eligibility:

All Prepaid and Postpaid customers.

Price:

Any mobile: EGP 0.30

Any local fixed line: normal as per your profile minute rate.

Any international line: [fixed or mobile]

To:

  • Saudi Arabia
  • UAE
  • Kuwait
  • USA
  • Canada
  • Libya Qatar

To all the other countries: 6 EGP.

*Retrieving an old Mini Call by calling *1* will be rated as per the normal profile minute rate.

Did you know?

Once the Mini Call is heard, the sender will receive a delivery notification message indicating the retrieval time and date.

Who said you can't share special moments with your friends and family because you are not with them? With Orange's Video Call service you can!

How to get it

You can keep connected and share moments as well as situations with your beloved ones, simply by having a handset that supports the video call service and has the 3G service configured on.

Price

  • The price for any local video call is EGP 0.75.
  • The price of any international video call is EGP 7.

You don’t have the time to receive calls? Now you can reject and send a predefined text message to the caller.

How it works?

The service is automatically available on all new SIM cards purchased from Orange shops and you don't need to subscribe to the service.

Eligibility:

All Orange customers.

Price:

EGP 0.30 per SMS sent.

The service does not work while roaming.

If someone’s mobile is out of reach, with “Ewsaly” service we’ll make sure to notify you upon their availability.

How it works?

SMS notification will be sent to any caller upon your availability.

Eligibility:

This service is automatically added to all Orange customers.

Price:

The service is free.

Did you know?

You can deactivate the service by sending NO via SMS to 757.

We’ll make sure to notify you whenever anyone tries to reach you while your mobile was off or unreachable.

How it works?

It's availed automatically for all customers.

Eligibility:

This service is automatically added to all Orange customers.

Price:

The service is free.

Did you know?

If you’re a prepaid customer and you run out of credit and you attempt to make any calls, we’ll notify the one you tried to call automatically.

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