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Frequently Asked Questions

How to set up the Internet on your Mobile/ Smartphone?

  • Internet service is available by default to all Orange customers, and the service configuration is either pre-installed on your device, or the configuration messages will be automatically delivered to your device by the first time you use it
  • Upon setting up your phone, the "Pay as you consume" is the default charging method to access the internet, unless you are on voice plan that already includes Internet, or you subscribed to one of the internet packages

  • Data Troubleshoot for Android software

    Data Troubleshoot for IOS software