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Frequently Asked Questions

How to pay for Orange Wi-Fi service?

  • How to pay through Premium SMS (for Orange customers only)
    • Login to Orange Wi-Fi home page, and then send an SMS from your mobile to 95444 for EGP 5
    • You will receive a confirmation SMS and the charges will be deducted from your credit balance or added to your monthly bill.
  • Non-Orange customers can pay through
  • Scratch cards
  • Credit cards
    • For more info, please refer to the café staff
    In case of technical issues, Call 0233311844

This guide is designed to guarantee the quality of service through unified standards and facilitating all the troubleshooting steps in the right sequence in order to differentiate between the real network problem and any other problem that causes the same impact on the customers.

Network troubleshooting steps