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Payment Facilities

To help you pay your monthly bills and recharge your prepaid account in a convenient and easy way, Orange is offering you thousands of places and ​ways to do just that.​

To recharge your prepaid accounts and pay your monthly bill, you can use one of the methods below:

Some of our customers need to recharge a friend’s line from their line or from a land line or from any other mobile operator.

To activate the service, Call 400 from any Orange number for free or call 0122444400 from any number.

Choose "Recharge another prepaid account" option to recharge. An SMS will be sent to you to confirm the recharge and also to the line being recharged to inform the user with your mobile number and the amount you recharged. The service fee is EGP 0.20

Payment through scratch card

For all Postpaid and Star Control customers now you can directly pay your bill from your credit balance in a more convenient and simple way:

Just call #100# for free and follow the steps to know your bill amount then pay it by deducting the bill amount from your credit balance or through recharge.

If you already know your bill amount you can directly call #148# for free to pay your bill.

Following your payment transaction, you are going to be notified with an SMS.

The fastest and easiest on-line payment with minimal effort, you can conveniently pay Orange monthly bill in the comfort of your home or office.

Simply log on to Orange website and pay your mobile bill or recharge your prepaid account using your credit card (Visa Card or Master Card).

The e-payment service is currently available for all credit cards issued in Egypt by local banks.
For further information, call 110 from your mobile free of charge

You don’t need to wait on Queue in our shops, Orange Self Service Terminal is a real-time cash acceptance touch screen provided to insure the speed and privacy of your payments. Orange SST currently is located in Cairo Festival City, City Stars and 63 Orange shops.

In case you need to pay through a certified cheque or with of the following credit cards: Visa, Master Card, American Express and Diners Club, you can approach one of our counters at any of Orange Shops seven days a week.

If you need the flexibility to recharge with a specific amount and want the point of sale to do it for you, you can use the Orange E-topup service at any authorized points of sale to do an instant recharge. You should get the recharge confirmation on the spot before you leave the POS.

Bill payment is also available at Orange authorized points of sales. Call 400 from your mobile FREE of charge to find out the nearest bill payment POS to you.

Some of our customers prefer to pay their bills in cash from the comfort of their home or any address they prefer. After the delivery of your bill, follow through the following Steps:

  • Call 555 FREE of charge from your mobile or +2 012 2273 3444 from any fixed line to arrange an appointment to collect your bill for only EGP 2.5 per collected bill
  • A representative from First Service (our collection agency) will arrive at the address and on schedule to collect the payment

If you don’t need to bother yourself with bill payments at all, You can choose to automatically deduct on a monthly basis the amount of your bill directly from your bank account in the following banks:

  • HSBC
  • CIB
  • Arab Bank

You can also choose to pay your bill on monthly basis your bill through deducting its amount automatically from the credit card of your choice Visa, Master Card, American Express or Diners Club.

For customers using orange money, they can easy pay their Orange bill or recharge their prepaid account anytime and anywhere from their Orange Wallet.

To offer customers ever more convenience for bill payment and recharges, Orange is partnering with several payment companies who offer electronic recharge and bill payment through over 100 thousand points of sale.

Just visit any Point of sale that has the logo of one of the partners below and ask the sales person for the payment service.

Make sure you receive a printed receipt from the retail representative as a proof of payment. You will receive an SMS confirming the amount you paid within one hour.

Orange authorized partners are:

Masary

As you prefer to pay your bills, recharge your Mobile/ Orange Money credit through service provider Masary is a payment service provider that you can find in many places with a masary sign (supermarkets, pharmacies, libraries, kiosks and cafes)

Retail Payment:

To pay or recharge in retail outlets, go to any retailer that has the masary logo and ask to pay for or recharge your Orange line:

Select the type of service (e.g. Orange Bill Payment)

  1. Provide your phone number
  2. Select the value to be paid
  3. Wait for confirmation and receipt
  4. Pay the value to the agent

Make sure you receive a printed receipt from the retail representative as a proof of payment.

You will receive an SMS confirming the amount you paid within one hour

Distel

As you prefer to pay your bills, recharge your Mobile/ Orange Money credit through service provider Distel is a payment service provider that you can find in many places with a Distel sign (supermarkets, pharmacies, libraries, kiosks and cafes)

Retail Payment:

To pay or recharge in retail outlets, go to any retailer that has the Distel logo and ask to pay for or recharge your Orange line:

Select the type of service (e.g. Orange Bill Payment)

  1. Provide your phone number
  2. Select the value to be paid
  3. Wait for confirmation and receipt
  4. Pay the value to the agent

Make sure you receive a printed receipt from the retail representative as a proof of payment.

You will receive an SMS confirming the amount you paid within one hour

Bee

As you prefer to pay your bills, recharge your Mobile/ Orange Money credit through service provider Bee is a payment service provider that you can find in many places with a Bee sign (supermarkets, pharmacies, libraries, kiosks and cafes)

Retail payment:

To pay or recharge in retail outlets, go to any retailer that has the Bee logo and ask to pay for or recharge your Orange line:

Select the type of service (e.g. Orange Bill Payment)

  1. Provide your phone number
  2. Select the value to be paid
  3. Wait for confirmation and receipt
  4. Pay the value to the agent

Make sure you receive a printed receipt from the retail representative as a proof of payment.

You will receive an SMS confirming the amount you paid within one hour

Bee SST (Self Service Terminal)

Currently located in City Stars and 63 Orange shops; The Bee Self Service Terminal is a real-time cash acceptance touch screen provided to insure the privacy of your payments

Fawry

As you prefer to pay your bills, recharge your Mobile/ Orange Money credit through service provider Fawry is a payment service provider that you can find in many places with a Fawry sign (supermarkets, pharmacies, libraries, kiosks and cafes)

Retail payment:

To pay or recharge in retail outlets, go to any retailer that has the Fawry logo and ask to pay for or recharge your Orange line:

Select the type of service (e.g. Orange Bill Payment)

  1. Provide your phone number
  2. Select the value to be paid
  3. Wait for confirmation and receipt
  4. Pay the value to the agent

Make sure you receive a printed receipt from the retail representative as a proof of payment.

You will receive an SMS confirming the amount you paid within one hour

Bank payment:

you can pay your bills, recharge your Mobile through the below banks ATM machines:

  1. ALEX BANK
  2. BANQUE MISR
  3. NATIONAL BANK OF EGYPT
  4. BANK AUDI
  5. HSBC
  6. CREDIT AGRICOLE EGYPTE
  7. ARAB AFRICAN INTERNATIONAL BANK
  8. NBK
  9. BLOM BANK EGYPT
  10. CIB

If you have an account in any of the banks below, You can conveniently pay your bills, recharge your Prepaid Account through the below banks ATM machines:

​​

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