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Payment Facilities

To help you pay your monthly bills and recharge your prepaid account in a convenient and easy way, Orange is offering you thousands of places and ​ways to do just that.​

To recharge your prepaid accounts and pay your monthly bill, you can use one of the methods below:

Also you can recharge another line by choosing "Recharge another line" option. After recharge, a confirmation SMS will be sent to you and to the other dial with your mobile number and the amount recharged.

Payment through scratch card

Postpaid and Star Control customers can directly pay the monthly bill from the credit balance in a convenient and simple way:

Just call #100# or #148# for free and follow the steps to know your bill amount then pay it by deducting the bill amount from your credit balance or through recharge.

Following your payment transaction, you will be notified with an SMS.

Orange brings you the fastest and easiest on-line payment with minimal effort.

Now you can conveniently pay your Orange monthly bill or recharge your line from the comfort of your home or office.

The E-payment service is currently available for all credit cards issued in Egypt by local banks.

For further information, call 110 or 1000 (for Eagle customers) from your mobile free of charge

You don’t need to wait on Queue in our shops, Orange Self Service Terminal is a real-time cash acceptance touch screen provided to insure the speed and privacy of your payments. Orange SST currently is located in Cairo Festival City, City Stars and 63 Orange shops.

In case you need to pay through a certified cheque or with of the following credit cards: Visa, Master Card, American Express and Diners Club, you can approach one of our counters at any of Orange Shops seven days a week.

If you need the flexibility to recharge with a specific amount and want the point of sale to do it for you, you can use the Orange E-topup service at any authorized points of sale to do an instant recharge. You should get the recharge confirmation on the spot before you leave the POS.

Bill payment is also available at Orange authorized points of sales. Call 400 from your mobile FREE of charge to find out the nearest bill payment POS to you.

To provide you with the highest level of convenience, now with Orange you can pay your monthly bills from your doorstep. If you prefer to pay your bills in cash and from the comfort of your home or any address you prefer, after the issuance of your bill, follow through the following Steps:

  • Call 555 free of charge from your mobile to arrange an appointment to collect your bill
  • A representative from First Service (our collection agency) will arrive at the address and on schedule to collect the payment
  • Bill Collection fee is EGP 5 per collected bill

Orange brings you a worry free solution to pay your bill automatically and directly from your bank account or credit card.

• You can choose to automatically deduct the amount of your bill on a monthly basis directly from your bank account in the following banks:

  • CIB
  • Arab Bank

• You can also choose to pay your monthly bill automatically through your credit card (Visa, Master Card, American Express or Diners Club)

• For more information or subscription call 1000 or visit your nearest Orange branch

For customers using Orange financial services, they can easy pay their Orange bill or recharge their prepaid account anytime and anywhere from their Orange Wallet.

For your utmost payment convenience, Orange is partnering with several payment companies who offer electronic payment through over 100 thousand points of sale.

Now you can pay your bills, and recharge your line through authorized payment partners in many places (supermarkets, pharmacies, libraries, kiosks and cafes) with one of these signs Fawry, Bee, Masary, Aman, Distel, Sadad

Visit any Point of sale with the logo of one of the partners and ask for the payment service:

  1. Select the type of service (e.g. Orange Bill Payment)
  2. Provide your phone number
  3. Select the value to be paid
  4. Pay the value to the agent
  5. Make sure you receive a printed receipt from the retail representative as a proof of payment.
  6. You will receive an SMS confirming the amount you paid within one hour

Orange authorized partners are:

Fawry-logo

Fawry

Available services:

  • Bill payment
  • Recharge
  • Orange wallet cash-in and cash-out

Bank payment:

you can pay your bills, recharge your Mobile through the below banks ATM machines:

  1. ALEX BANK
  2. BANQUE MISR
  3. NATIONAL BANK OF EGYPT
  4. BANK AUDI
  5. HSBC
  6. CREDIT AGRICOLE EGYPTE
  7. ARAB AFRICAN INTERNATIONAL BANK
  8. NBK
  9. BLOM BANK EGYPT
  10. CIB
  11. Retail
  12. EGY post office
  13. PBDAC
  14. ATMs
  15. Banks mobile wallets
  16. MyFawry.com – Fawry’s online payment portal

Hotline number: 16421
Working hours (9am-10pm) daily

Bee-logo

Bee

Available services:

  • Bill payment
  • Recharge

Bee Mobile App

Bee currently offers Bee mobile application on Android and IOS. You can recharge the application by credit card or from any Bee store via Bee card

Bee SST (Self Service Terminal)

Currently located in City Stars and 63 Orange shops; The Bee Self Service Terminal is a real-time cash acceptance touch screen provided to insure the privacy of your payments

Hotline number: 16233

Masary-logo

Masary

Available services:

  • Bill payment
  • Recharge

Hotline number: 16994
Working hours (10am-2am) daily

Aman-logo

Aman

Available services:

  • Bill payment
  • Recharge

Hotline number: 19910
Working hours (9am-1am) daily

Tamam-logo

Distel “Tamam”

Available services:

  • Bill payment
  • Recharge

Hotline number: 01225444507, 01000252707
Working hours (8am-12am) except Friday and Saturday (9am-10pm)

Sadad-logo

Sadad

Available services:

  • Bill payment
  • Recharge

Hotline number: 16529
Working hours (10am-1am) daily

If you have an account in any of the banks below, You can conveniently pay your bills, recharge your Prepaid Account through the below banks ATM machines:

​​

Now you can easily pay your bill through My orange App and enjoy the fastest and easiest on-line payment with minimal effort with no need to visit any shop, simply you to pay you have to:

  1. Register with your line number
  2. Choose bill then pay.

The e-payment service is currently available for all credit cards issued in Egypt by local banks.

Orange financial services you can easily pay their bills or recharge either their lines or for others anytime, anywhere from their wallet.

To Cash-in, you can use one of the following methods:

  1. Visit the nearest Orange shop.
  2. Visit an ATM for the following banks:
    • Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB (Incorporation with Meeza),
  3. Visit the nearest authorized distributor for Fawry .

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