Payment Facilities

Orange scratch cards are available at more than 10 thousand points of sale, shops and kiosks.

To recharge a scratch card, call 400 or #102# or through MyOrange application or www.orange.eg

Also you can recharge another line by choosing "Recharge another line" option. After recharge, a confirmation SMS will be sent to you and to the other dial with your mobile number and the amount recharged.

Payment through scratch card

Postpaid and Star Control customers can directly pay the monthly bill from the credit balance in a convenient and simple way:

Just call #100# or #148# for free and follow the steps to know your bill amount then pay it by deducting the bill amount from your credit balance or through recharge.

Following your payment transaction, you will be notified with an SMS.

With Orange, enjoy safe online payments to pay your bill or to make a prepaid recharge easily and from anywhere.

Orange provides automatic payment service through the website for prepaid recharging and bill payments effortlessly and in no time.

Simply log in to your account, pay your mobile bill, or recharge your prepaid line using your credit card (Visa or Master Card).

The E-payment service is currently available for all credit cards issued in Egypt by local banks.

For further information, call 110 or 1000 (for Eagle customers) from your mobile, free of charge.

No more waiting in Queues! Orange Self-Service Terminal is a real-time cash acceptance touchscreen that ensures the speed and privacy of your payments. Orange SST is inside Cairo Festival City, City Stars, and 63 Orange shops.

If you need to pay through a certified cheque or with the following credit cards: Visa, Master Card, American Express,s and Diners Club, you can approach one of our counters at one of Orange Shops throughout the week.

If you prefer cash payments, you can recharge your line with a specific amount using the Orange E-top-up service through Orange points of sale, where you can get a recharge immediately with the amount you want. In addition to paying your bills as well.

Call 400 for free to find out the nearest bill payment POS.

To provide you with the highest level of convenience, now with Orange you can pay your monthly bills from your doorstep. If you prefer to pay your bills in cash and from the comfort of your home or any address you prefer, after the issuance of your bill, follow through the following Steps:

• Call 555 free of charge from your mobile to arrange an appointment to collect your bill
• A representative from First Service (our collection agency) will arrive at the address and on schedule to collect the payment
• Bill Collection fee is EGP 5 per collected bill

Orange brings you a worry free solution to pay your bill automatically and directly from your bank account or credit card.

You can choose to automatically deduct the amount of your bill on a monthly basis directly from your bank account in the following banks:

• CIB
• Arab Bank

• You can also choose to pay your monthly bill automatically through your credit card (Visa, Master Card, American Express or Diners Club)

• For more information or subscription call 1000 or visit your nearest Orange branch

For Orange Cash customers, use the fastest and safest electronic wallet in Egypt, to pay your bill or recharge your balance (to your number or any other numbers) anytime, anywhere.

To Cash-in, you can use one of the following methods:

1. Visit the nearest Orange shop.
2. Visit an ATM for the following banks:
   • Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB (Incorporation with Meeza),
3. Visit the nearest authorized distributor for Fawry .

For your utmost payment convenience, Orange is partnering with several payment companies who offer electronic payment through over 100 thousand points of sale.

Now you can pay your bills, and recharge your line through authorized payment partners in many places (supermarkets, pharmacies, libraries, kiosks and cafes) with one of these signs Fawry, Bee, Masary, Aman, Distel, Sadad

Visit any Point of sale with the logo of one of the partners and ask for the payment service:

1. Select the type of service (e.g. Orange Bill Payment)
2. Provide your phone number
3. Select the value to be paid
4. Pay the value to the agent
5. Make sure you receive a printed receipt from the retail representative as a proof of payment.
6. You will receive an SMS confirming the amount you paid within one hour

Orange authorized partners are:

If you have an account in any of the banks below, You can conveniently pay your bills, recharge your Prepaid Account through the below banks ATM machines:

• Alex Bank
• Banque Misr
• National Bank of Egypt
• Bank Audi
• HSBC
• Credit Agricole Egypte
• Arab African International Bank
• NBK
• Blom Bank Egypt
• CIB
• United Bank

Now you can easily pay your bill through My orange App and enjoy the fastest and easiest on-line payment with minimal effort with no need to visit any shop, simply you to pay you have to:

1. Download the app from this link
2. Register with your line number
3. Choose bill then pay.

The e-payment service is currently available for all credit cards issued in Egypt by local banks.