Repair, maintain, and exchange spare parts for your mobile with the Orange care service for mobiles, available at Orange stores, for all Orange customers and non-Orange customers.
- Maintenance is conducted for most mobile brands through certified service centers.
- Service is available for Orange & Non-Orange customers
- Exclusive iPhone repair service, starting from iPhone 5s.
- Original Apple spare parts are granted with 3 month guarantee.
- Installment is available up to 6 months without interest or 36 months with interest for NBE, Misr bank & CIB credit card holders.
- Loyalty points redemption of the "Special” program is applicable for iPhone spare parts service.
- iPhone repair procedures can be tracked by calling 8923 (50 P.T / Call) or calling 01212228800 (regular price per minute)
Orange care service is available for the following mobiles:
- Apple
- Samsung
- Huawei
- Lava
- Honor
- Nokia
- Lenovo
- Asus
Shops providing the service:
- Dandy Mall Shop
- Cairo Festival City Mall
- Maadi Shop
- Messaha Shop
- Shams Club Shop
- Roushdy Shop
- Obour Building Shop
- Sporting Mini shop
| Shops | Address | Working Hours | Friday |
| Dandy Shop | Carrefour Dandy Mall, Cairo–Alexandria Road, kilo 24 | 09:00 am - 11:00 pm | 10:00 - 11:00 pm |
| Cairo Festival City Shop | 90 St., Katameya | 10:00 am - 11:00 pm | 10:00 am - 11:00 pm |
| Maadi Shop | Maadi - 49 El Laselky St. | 9:00 am till 11:00 pm | 1:30 pm till 11:00 |
| Messaha Shop | 16 El Messaha Square | 9:00 AM to 11:00 PM | 1:30 pm to 11:00 PM |
| Shams Club Shop | 21 Abdel Hamid Badawy St. In front of El-Shams Club, Portal 2 | 9:00 am - 11:00 pm | 1:30 pm - 11:00 pm |
| Roushdy Shop | 7 Syria street - Roushdy Alex | 9:00 am - 11:00 pm | 1:30 pm - 11:00 pm |
| Obour Building Shop | 8 El Obour Building, Salah Salem St. | 9:00 am - 11:00 pm | 1:30 pm - 11:00 pm |
| Sporting Mini shop | 220 El Horeya street , ground floor , Sporting | 9:00am - 11: 00 pm | 1:30pm till 11:00 pm |
Orange Care Service is currently on hold, yet customer can request iPhone devices screening for the purchased devices from Orange only.