Orange financial services اورنچ كاش

• To subscribe, visit any Orange shop with your National ID and SIM card ready.
• Fill in and sign the subscription form.
• Once done, you’ll receive an SMS with a PIN.
• The received PIN must be changed to start using the service.

To change your PIN

• Select 4: My account
• Select 3: Settings
• Select 2 to change your PIN
• Enter the current PIN
• Enter your new PIN
• (PIN must consist of 6 digits; Do not use similar digits, Example 2222)
• Confirm your choice by re-entering the PIN
• You can create a list that will help you in transferring money in an easy way.
• Now you are ready to start using the service.

• Dial #115#
• Select 1: Transfer money
• Select 2: Credit recharge
• Select 3: Payments
• Select 4 My account

To add a dial:

• Dial #115#
• Select 4: My account
• Select 3: Settings
• Select 3: Manage the list
• Enter your PIN
• Select 1: Add dial
• Enter the mobile number you want to add
• Enter your name

To remove dial:

• Dial #115#
• Select 4:My account
• Select 3: Settings
• Select 3: Manage the list
• Enter your PIN
• Select 2: remove dial
• Choose the contact you want to remove from your list

By creating a list, you will be able to choose the contact by name directly without memorizing the dial.

You can add up to 10 contact dials to your list.

• Visit any Orange shop with your National ID card and SIM card.
• Inform the shop agent with the amount you want to cash-in and present your National ID.
• You will receive an SMS showing the amount deposited, the new balance and the cash-in date.
• You will get a receipt from the agent with all transactions details

• Dial #115#
• Select 1: Money transfer.
• Choose to transfer to a receiver from your list or for a non-listed recipient.
• Enter the mobile number you want to transfer to (Example: 012xxxxxxxx)
• Enter the amount you want to transfer. (Example: EGP 5)
• Press 1 to confirm
• Enter your PIN
• After each successful transaction, both the sender and the receiver receive a confirmation SMS including their new balance.
• Transfer fees: EGP 1 per transfer regardless of the amount transferred.

• You can transfer to any Orange customer who is not a subscriber.
• You will receive an SMS informing you that the receiver is not subscribed to the service to be able to receive and cash out the amount; the receiver should subscribe within 7 days.
• A transfer notification SMS will be sent to the receiver, to subscribe within 7 days.
• Once the receiver subscribes, the transferred amount will be added to receiver’s wallet.
• In case the subscription did not take place within 7 days, the transferred amount will be added back to the sender’s wallet and a confirmation SMS will be sent.
• Transfer fees: EGP 1 per transfer regardless of the amount transferred.

• Visit any Orange shop with your National ID and SIM card.
• Inform the shop agent with the amount you want to cash-out and present your National ID.
• You will receive an SMS asking you to dial #115 #to complete the cash-out.
• Finally, you will receive an SMS confirming the cash-out and the new balance.
• Cash-out fees: 2% of the amount with a minimum of EGP 3

• Dial #115#
• Select 2: Credit recharge
• Select 1: My mobile
• Choose the amount of recharge in Egyptian pounds
  press 1: EGP 2
  press 2: EGP 5
  press 3: EGP 10
  press 4: EGP 15
  press 5: EGP 25
  press 6: EGP 50
• Select 1: Confirm
• Enter your PIN
• Select 3: Other mobile
• Enter the 11 digits
• Choose the amount of recharge in Egyptian pounds
  press 1: EGP 2
  press 2: EGP 5
  press 3: EGP 10
  press 4: EGP 15
  press 5: EGP 25
  press 6: EGP 50
• Enter 1: Confirm
• Enter your PIN

• Dial #115#
• Select: 3 payment & donations
• Select 3 ADSL
• Enter your PIN
• Enter 1 for Orange ADSL
• Enter your landline dial with the city code
• Press 1 to pay the bill
• Enter the amount from 5 to 6000
• Select 1 to confirm
• Payment done successfully

• Dial #115#
• Press 3: for payments
• Press 1: Mobile Bill
• Select 1: Pay for your mobile
• Select 2: for others
• Select 1: Pay for listed dial
• Select 2: Pay for unlisted dial
• Enter your PIN
• Enter an amount without fractions from EGP 5 to EGP 6000
• Enter the 11 digits
• Enter your PIN

You can donate to the following charity foundations (57357,Food bank and Misr El Kheir)

• Dial #115 #
• Press 3 for payments
• Select option 3 for Donations and then select the foundation you want to donate to
• Average fees will be applied from EGP 2 to EGP 3
• You will receive a confirmation SMS

Cash in

1. Visit your nearest  ATM (Banque Misr – NBE- Bank de Caire – CIB - Audi Bank - Alex bank and United bank)
2. Enter your mobile number, your PIN and the cash-in amount
3. A confirmation message will be sent with the transaction number and the cash-in amount

Cash out

1. Dial #115#
2. Select ATM cash-out
3. Enter the amount and your PIN
4. An SMS will be sent with the cash-out code
5. Access Banque Misr ATM
6. Select Mobile Wallet
7. Select Cash-out
8. Enter phone number
9. Enter the code on the ATM
10. Enter amount
11. A confirmation SMS will be sent