Orange financial services اورنچ كاش

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A service from Orange that will help you send and receive money in no time.

Subscribe now for free and start using cash-in, cash out, transfer money to others and pay your electricity bill, water bill, and mobile bills.
In addition, you can pay your Orange Home Internet bill, recharge your credit and make donations. To subscribe visit the nearest shop and for more information Call (626)

#115#
Voice Service 115
Mobile Application
Orange Business Services

How to subscribe
To subscribe, visit any Orange shop with your National ID and SIM card ready.

Fill in and sign the subscription form.

Once done, you’ll receive an SMS with a PIN.

The received PIN must be changed to start using the service.

To change your PIN

Select 4: My account

Select 3: Settings

Select 2 to change your PIN

Enter the current PIN

Enter your new PIN

(PIN must consist of 6 digits; Do not use similar digits, Example 2222)

Confirm your choice by re-entering the PIN

You can create a list that will help you in transferring money in an easy way.

Now you are ready to start using the service.
How to start using the service
Dial #115#

Select 1: Transfer money

Select 2: Credit recharge

Select 3: Payments

Select 4 My account
How to create and manage your list
To add a dial:

Dial #115#

Select 4: My account

Select 3: Settings

Select 3: Manage the list

Enter your PIN

Select 1: Add dial

Enter the mobile number you want to add

Enter your name

To remove dial:

Dial #115#

Select 4:My account

Select 3: Settings

Select 3: Manage the list

Enter your PIN

Select 2: remove dial

Choose the contact you want to remove from your list
About the list

By creating a list, you will be able to choose the contact by name directly without memorizing the dial.

You can add up to 10 contact dials to your list.
How to cash-in
Visit any Orange shop with your National ID card and SIM card.

Inform the shop agent with the amount you want to cash-in and present your National ID.

You will receive an SMS showing the amount deposited, the new balance and the cash-in date.

You will get a receipt from the agent with all transactions details
How to transfer
Dial #115#

Select 1: Money transfer.

Choose to transfer to a receiver from your list or for a non-listed recipient.

Enter the mobile number you want to transfer to (Example: 012xxxxxxxx)

Enter the amount you want to transfer. (Example: EGP 5)

Press 1 to confirm

Enter your PIN

After each successful transaction, both the sender and the receiver receive a confirmation SMS including their new balance.

Transfer fees: EGP 1 per transfer regardless of the amount transferred.
Transfer to a non-subscriber
You can transfer to any Orange customer who is not a subscriber.

You will receive an SMS informing you that the receiver is not subscribed to the service to be able to receive and cash out the amount; the receiver should subscribe within 7 days.

A transfer notification SMS will be sent to the receiver, to subscribe within 7 days.

Once the receiver subscribes, the transferred amount will be added to receiver’s wallet.

In case the subscription did not take place within 7 days, the transferred amount will be added back to the sender’s wallet and a confirmation SMS will be sent.

Transfer fees: EGP 1 per transfer regardless of the amount transferred.
How to cash-out
Visit any Orange shop with your National ID and SIM card.

Inform the shop agent with the amount you want to cash-out and present your National ID.

You will receive an SMS asking you to dial #115 #to complete the cash-out.

Finally, you will receive an SMS confirming the cash-out and the new balance.

Cash-out fees: 2% of the amount with a minimum of EGP 3
How to recharge your account for yourself and for others
Dial #115#

Select 2: Credit recharge

Select 1: My mobile

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Select 1: Confirm

Enter your PIN

Select 3: Other mobile

Enter the 11 digits

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Enter 1: Confirm

Enter your PIN
How to pay your Orange Home Internet bill
Dial #115#

Select: 3 payment & donations

Select 3 ADSL

Enter your PIN

Enter 1 for Orange ADSL

Enter your landline dial with the city code

Press 1 to pay the bill

Enter the amount from 5 to 6000

Select 1 to confirm

Payment done successfully
How to pay your Orange bills for yourself and for others
Dial #115#

Press 3: for payments

Press 1: Mobile Bill

Select 1: Pay for your mobile

Select 2: for others

Select 1: Pay for listed dial

Select 2: Pay for unlisted dial

Enter your PIN

Enter an amount without fractions from EGP 5 to EGP 6000

Enter the 11 digits

Enter your PIN
Donations
You can donate to the following charity foundations (57357,Food bank and Misr El Kheir)

Dial #115 #

Press 3 for payments

Select option 3 for Donations and then select the foundation you want to donate to

Average fees will be applied from EGP 2 to EGP 3

You will receive a confirmation SMS
ATM Cash-in & Cash-Out
Cash in

Visit your nearest ATM (Banque Misr – NBE- Bank de Caire – CIB - Audi Bank - Alex bank and United bank)

Enter your mobile number, your PIN and the cash-in amount

A confirmation message will be sent with the transaction number and the cash-in amount

Cash out

Dial #115#

Select ATM cash-out

Enter the amount and your PIN

An SMS will be sent with the cash-out code

Access Banque Misr ATM

Select Mobile Wallet

Select Cash-out

Enter phone number

Enter the code on the ATM

Enter amount

A confirmation SMS will be sent
How to subscribe
To subscribe, please visit any Orange shop that offers the service and have your National ID and SIM card ready.

Fill in and sign the subscription form.

Once done, you’ll receive an SMS with a PIN.

The received PIN must be changed to start using the service.

To change your PIN

Select 4: My account

Select 3: Settings

Select 2 to change your PIN

Enter the current PIN

Enter your new PIN

(PIN must consist of 6 digits; Do not use similar digits, Example 2222)

Confirm your choice by re-entering the PIN

You can create a list that will help you in transferring money in an easy way.

Now you are ready to start using the service.
How to start using the service
Dial 115

Press 1 Transfer Money

Press 2 Credit recharge

Press 3 Payments

Press 4 My account
How to create and manage your list
To add a dial:

Dial 115

Select 4: My account

Enter 3: Settings

Enter 3: Manage the list

Enter your PIN

Enter 1: Add dial

Enter the mobile number you want to add

Enter your name

To remove a dial:

Dial 115

Select 4:My account

Select 3: Settings

Select 3: Manage the list

Enter your PIN

Select 2: remove dial

Choose the contact you want to remove from your list
About the list

By creating a list, you will be able to choose the contact by name directly without memorizing the dial.

You can add up to 10 contact dials to your list.
How to cash-in
Visit any Orange shop with your National ID card and SIM card.

Inform the shop agent with the amount you want to cash-in and present your National ID.

You will receive an SMS showing the amount deposited, the new balance and the cash-in date.

You will get a receipt from the agent with all transactions details
How to transfer
Dial 115

Select 1: Money transfer.

Choose to transfer to a receiver from your list or for a non-listed recipient.

Enter the mobile number you want to transfer to (Example: 012xxxxxxxx)

Enter the amount you want to transfer. (Example: EGP 5)

Press 1 to confirm

Enter your PIN

After each successful transaction, both the sender and the receiver receive a confirmation SMS including their new balance.

Transfer fees: EGP 1 per transfer regardless of the amount transferred.
Transfer to a non-subscriber
You can transfer to any Orange customer who is not subscribed in the service.

You will receive an SMS informing you that the receiver is not subscribed to the service to be able to receive and cash out the amount; the receiver should subscribe within 7 days.

A transfer notification SMS will be sent to the receiver, to subscribe within 7 days.

Once the receiver subscribes, the transferred amount will be added to receiver’s wallet.

In case the subscription did not take place within 7 days, the transferred amount will be added back to the sender’s wallet and a confirmation SMS will be sent.

Transfer fees: EGP 1 per transfer regardless of the amount transferred.
How to cash-out
Visit any Orange shop with your National ID and SIM card.

Inform the shop agent with the amount you want to cash-out and present your National ID.

You will receive an SMS asking you to dial 115 to complete the cash-out.

Finally, you will receive an SMS confirming the cash-out and the new balance.

Cash-out fees: 2% of the amount with a minimum of EGP 3
How to recharge your account for yourself and for others
Dial 115

Press 2: Credit recharge

Enter 1: My mobile

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Select 1: Confirm

Enter your PIN

Select 3: Other mobile

Enter the 11 digits

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Enter 1: Confirm

Enter your PIN
How to pay your Orange bills for yourself and for others
Dial 115

Press 3: for payments

Press 1: Mobile Bill

Enter 1: Pay for your Mobile

Select 2: for others

Select 1: Pay for listed dial

Select 2: Pay for unlisted dial

Enter your PIN

Enter an amount without fractions from EGP 5 to EGP 6000

Enter the 11 digits

Enter your PIN
ATM Cash-in & Cash-Out
Cash in

Visit your nearest Banque Misr ATM

Enter your mobile number, your PIN and the cash-in amount

A confirmation message will be sent with the transaction number and the cash-in amount

Cash out

Call 115

Select ATM cash-out

Enter the amount and your PIN

An SMS will be sent with the cash-out code

Access Banque Misr ATM

Select Mobile Wallet

Select Cash-out

Enter phone number

Enter the code on the ATM

Enter amount

A confirmation SMS will be sent
The service makes your money easier to manage and closer to hand.

It will help you send and receive money in no time, pay your bill, recharge your line and donate easily through your mobile.

You can also manage your account easily through the application.

The application is available for subscribers only.

Download the application and subscribe for free from any Orange shop.

This service is provided by Orange in cooperation with Emirates National Bank of Dubai (ENBD).

To download
Payment and collection services for enterprises from Orange gives you a full control on your enterprise cash management in an easy and secured process.

You can pay or collect money in less time and from anywhere.

You can pay your employees' salaries, payments to suppliers, or other payments. Also collect from merchants or from your customers in a direct and quick way.

To subscribe, call 626 for more information.

This service is provided by Orange in cooperation with Emirates NBD

To download click here
*App is available for Android customers only

General Rules

New subscriber should hold a valid National ID and an Orange voice line
The voice line should be registered under subscriber's name
Every subscriber is entitled to one wallet only
Maximum wallet ceiling: EGP 10,000
Maximum daily cash-out transaction: EGP 6,000
Maximum daily transfer transaction: EGP 6,000
Minimum limit for all transactions: EGP 5
In case of mobile loss or theft, call 626 or visit any Orange shop that offers the service to suspend the service immediately