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Orange Cash wallet is the easiest and fastest way to perform all your financial transactions anytime and anywhere from your mobile.

You can receive/ transfer money from and to any wallet, as well as recharge credit and pay mobile, Home Internet, electricity, water and gas bills.
You can also pay School and University fees, clubs and syndicates subscriptions, insurance installments, travel tickets and cinema, and donate to any NGO.
You can also do merchant payments via the QR code feature through the اورنچ كاش app. Cash-in and Cash-out are done through any Orange branch or any Fawry outlet and from ATMs.
You can simply subscribe to the service by visiting the nearest Orange shop with your National ID

#115#
Voice Service 115
Mobile Application
Orange Business Services

How to subscribe
To subscribe, visit any Orange shop with your National ID and SIM card ready.

Fill in and sign the subscription form.

Once done, you’ll receive an SMS with a PIN.

The received PIN must be changed to start using the service.

To change your PIN

Select 4: My account

Select 3: Settings

Select 2 to change your PIN

Enter the current PIN

Enter your new PIN

(PIN must consist of 6 digits; Do not use similar digits, Example 2222)

Confirm your choice by re-entering the PIN

You can create a list that will help you in transferring money in an easy way.

Now you are ready to start using the service.
How to start using the service
Dial #115#

Select 1: Transfer money

Select 2: Credit recharge

Select 3: Payments

Select 4 My account
How to create and manage your list
To add a dial:

Dial #115#

Select 4: My account

Select 3: Settings

Select 3: Manage the list

Enter your PIN

Select 1: Add dial

Enter the mobile number you want to add

Enter your name

To remove dial:

Dial #115#

Select 4:My account

Select 3: Settings

Select 3: Manage the list

Enter your PIN

Select 2: remove dial

Choose the contact you want to remove from your list
Governmental bills and subscriptions Payments

With Orange Cash, pay all your governmental payments in no time , such as electricity, water, gas, club subscriptions, syndicates, and others, with few clicks through the Orange Cash App ( click here ) or #115#

To subscribe to Orange Cash, visit the nearest Orange shop with your national ID & your Orange line
Go cashless-QR code payments
Now you can go cashless and pay with your Orange cash wallet, simply use the app ( click here ) and Scan the QR

Service is available in the following locations:

Cafe Supreme: Riverwalk Mall - Cairo Festival City - Almaza

Caribou Café: Lebanon St. Mohandseen - Concord Plaza Mall -City Stars Mall - Maadi City Center Mall - Alex. City Center Mall - Tivoli Dome-Mall of Egypt

Cilantro Café: Mosadak- Tahrir Sq-Baron- Maadi Old- Fairmont Heliopolis- Abaas EL Aqad -Palestine Square - Downtown Mal -Korba

Quick 24: El Rehab 1 -El Rehab 2 -City Stars - Americana Plaza 1 - Americana Plaza2 -Arkan Mall - Mall of Arabia - Dandy Mall- Zamalek- Dokki- Marriott

Tradeline: Sodic- mall of Arabia -Dandy mall-Mall of Egypt -Americana-Mohandeseen-Nile City-Zamalek-Concord-Point 90-Water Way-Madinaty-City Star-City Stars Service-Korba- City Center Almaza - Alex City Center -San Stefano-Port Said

Cinnabon: Cairo Festival City - El Rehab- Concord Plaza- - City Stars 2- City Lights- Sun City- El Merghany- Royal House-Maadi City Center- Metro Mokattam- Zamalek- Mohandseen- Mesadak- Hyper One- Al Guezira Plaza- - Mall of Arabia- Alex City Center-Tivoli Dom Boulevard-Madinaty-Arabella- Shereif St-Almaza City Center-Almaza Avinio- Point-90 – ’ Madinaty- Al Guezira Plaza- Green Plaza - El Mahrousa -Smoha - Elmansoura - Tanta Mall - El Orouba Mall Tanta - Port Said- - San Stefano

Circle K: All branches Except Salah Salem

Cairo: El Khaleefa El Mamoun Heliopolis – El Ahram St. Heliopolis

Giza: El Aresh St., Haram - El Mesaha St., Dokki - Thawra St., El Dokki. - Meshal Bakhoum St., El Dokki. – Wesa Wasf St., Gamaa bridge – El Mamlaeek Square, El Manial

6 of October: Yasmine Mall

EL Shrouk: Panrorama Mall

Alex: Smouha – Zezenia - Loran -Roushdy –Alex west compound North Cost

Hurghada: Kawsar St. – Sheraton street

Mince Burger: City Center Almaza - Waterway - Cairo festival city - Madinaty - Capital Business Park - Mall of Egypt

MORI SUSHI: City stars - City Center Almaza – Waterway- Capital Promenade October –Designia Mall Alex - Mall of Egypt - Mivida New Cairo Maddi -Tivoli Dome

Tamara: City Stars - Cairo Festival – Water Way- Point 90 - Capital Business

Ted’s: City Stars - City Center Almaza - Mall of Egypt - Capital Business Park - Desiginia Mall - Miveda New Cairo - Waterway

Coming Soon :

Cafe Supreme: Rest of branches

Quick 24: Rest of branches

Cinnabon: Rest of branches

MORI SUSHI: Point 90

Tamara: Rest of branches

Ted’s: Rest of branches

Mince Burger: Point 90

Metro Market: All branches

Kheir Zaman: All branches
Pension service
What is Pension Service?

A protocol is signed between the national authority for social insurance & Orange to avail pension service through Orange Cash.

The objective is to avail pension to all beneficiaries directly in their wallet to be more secured in order to save their time & effort.

How to get it?

There are two types of Customers:

Customers who will open a wallet

Customers will visit orange shop to fill the pension form including all details (National ID / Customer Name / / mobile number) & sign orange Cash contract.

Agent should give the customer the main form & after securing activating customer wallet registration.

Customer has to visit social insurance entity to start the process.

Orange Cash Customer:

Customers who already have a wallet

Customers will visit the shop to sign pension form that should include
(National ID / Customer Name / pension number / mobile number & shop name or code) & OC Contract.

National authority for social insurance & Meeza will match customer data & validate it then send electronic response with the approved & rejected cases to inform the customer through an SMS from orange side.
About the list

By creating a list, you will be able to choose the contact by name directly without memorizing the dial.

You can add up to 10 contact dials to your list.
How to cash-in
Visit any Orange shop with your National ID card and SIM card.

Inform the shop agent with the amount you want to cash-in and present your National ID.

You will receive an SMS showing the amount deposited, the new balance and the cash-in date.

You will get a receipt from the agent with all transactions details
How to transfer
Dial #115#

Select 1: Money transfer.

Choose to transfer to a receiver from your list or for a non-listed recipient.

Enter the mobile number you want to transfer to (Example: 012xxxxxxxx)

Enter the amount you want to transfer. (Example: EGP 5)

Press 1 to confirm

Enter your PIN

After each successful transaction, both the sender and the receiver receive a confirmation SMS including their new balance.

Transfer fees: for free per transfer regardless of the amount transferred
Transfer to a non-subscriber
You can transfer to any Orange customer who is not a subscriber.

You will receive an SMS informing you that the receiver is not subscribed to the service to be able to receive and cash out the amount; the receiver should subscribe within 7 days.

A transfer notification SMS will be sent to the receiver, to subscribe within 7 days.

Once the receiver subscribes, the transferred amount will be added to receiver’s wallet.

In case the subscription did not take place within 7 days, the transferred amount will be added back to the sender’s wallet and a confirmation SMS will be sent.

Transfer fees: for free per transfer regardless of the amount transferred
How to cash-out
Visit any Orange shop or Fawry POS with your National ID and your SIM card.

Request a cash-out.

You will receive an SMS asking you to dial #115# to complete the cash-out.

You will receive an SMS confirming the cash-out transaction and your new balance.

Cash-out fees: 1% of the amount with a minimum of EGP 3
How to recharge your account for yourself and for others
Dial #115#

Select 2: Credit recharge

Select 1: My mobile

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Select 1: Confirm

Enter your PIN

Select 3: Other mobile

Enter the 11 digits

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Enter 1: Confirm

Enter your PIN
How to pay your Orange Home Internet bill
Dial #115#

Select: 3 payment & donations

Select 3 Internet

Enter your PIN

Enter 1 for Home internet

Enter your landline dial with the city code

Press 1 to pay the bill

Enter the amount from 5 to 6000

Select 1 to confirm

Payment done successfully
How to pay your Orange bills for yourself and for others
Dial #115#

Press 3: for payments

Press 1: Mobile Bill

Select 1: Pay for your mobile

Select 2: for others

Select 1: Pay for listed dial

Select 2: Pay for unlisted dial

Enter your PIN

Enter an amount without fractions from EGP 5 to EGP 6000

Enter the 11 digits

Enter your PIN
Donations
Now you can donate to more than 40 charity organizations in Egypt through اورنچ كاش

e.g. (Bahia Foundation , Misr El Kheir, 57357 Hospital, Food Bank, Magdi Yacoub Foundation, Cancer Institute 500500, Ommar El - Ard Foundation, and others.

To donate, dial #115# or download the Orange Cash app https://bit.ly/Orange_Cash

An average fee of EGP 1 to EGP 16 applies (based on the amount donated, and the institution you are donating to)
ATM Cash-in & Cash-Out
Cash in

Visit your nearest ATM: Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB , Ahli United Bank, Housing & Development Bank, Suez Canal Bank, The United Bank (Incorporation with Meeza).

Enter your mobile number, your PIN and the cash-in amount

A confirmation message will be sent with the transaction number and the cash-in amount

Cash out

Dial #115#

Select ATM cash-out

Enter the amount and your PIN

An SMS will be sent with the cash-out code

Access ATM :Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB , Ahli United Bank, Housing & Development Bank, Suez Canal Bank, The United Bank (Incorporation with Meeza).

Select Mobile Wallet

Select Cash-out

Enter phone number

Enter the code on the ATM

Enter amount

A confirmation SMS will be sent

Transfer fees: for free per transfer regardless of the amount transferred
In case you forgot your PIN
Dial #115#

Choose My Account

Press settings

Click on forgot password

Enter your National ID

You will receive a message with a temporary PIN

change it with a new PIN code (consisting of 6 non- repetitive or consecutive digits)

Please don’t share your PIN code with anyone to maintain your account confidentiality
How to subscribe
To subscribe, please visit any Orange shop that offers the service and have your National ID and SIM card ready.

Fill in and sign the subscription form.

Once done, you’ll receive an SMS with a PIN.

The received PIN must be changed to start using the service.

To change your PIN

Select 4: My account

Select 3: Settings

Select 2 to change your PIN

Enter the current PIN

Enter your new PIN

(PIN must consist of 6 digits; Do not use similar digits, Example 2222)

Confirm your choice by re-entering the PIN

You can create a list that will help you in transferring money in an easy way.

Now you are ready to start using the service.
How to start using the service
Dial 115

Press 1 Transfer Money

Press 2 Credit recharge

Press 3 Payments

Press 4 My account
How to create and manage your list
To add a dial:

Dial 115

Select 4: My account

Enter 3: Settings

Enter 3: Manage the list

Enter your PIN

Enter 1: Add dial

Enter the mobile number you want to add

Enter your name

To remove a dial:

Dial 115

Select 4:My account

Select 3: Settings

Select 3: Manage the list

Enter your PIN

Select 2: remove dial

Choose the contact you want to remove from your list
Governmental bills and subscriptions Payments

With Orange Cash, pay all your governmental payments in no time , such as electricity, water, gas, club subscriptions, syndicates, and others, with few clicks through the Orange Cash App ( click here ) or #115#.

To subscribe to Orange Cash, visit the nearest Orange shop with your national ID & your Orange line.
Go cashless-QR code payments
Now you can go cashless and pay with your Orange cash wallet, simply use the app ( click here ) and Scan the QR

Service is available in the following locations:

Cafe Supreme: Riverwalk Mall - Cairo Festival City - Almaza

Caribou Café: Lebanon St. Mohandseen - Concord Plaza Mall -City Stars Mall - Maadi City Center Mall - Alex. City Center Mall - Tivoli Dome-Mall of Egypt

Cilantro Café: Mosadak- Tahrir Sq-Baron- Maadi Old- Fairmont Heliopolis- Abaas EL Aqad -Palestine Square - Downtown Mal -Korba

Quick 24: El Rehab 1 -El Rehab 2 -City Stars - Americana Plaza 1 - Americana Plaza2 -Arkan Mall - Mall of Arabia - Dandy Mall- Zamalek- Dokki- Marriott

Tradeline: Sodic- mall of Arabia -Dandy mall-Mall of Egypt -Americana-Mohandeseen-Nile City-Zamalek-Concord-Point 90-Water Way-Madinaty-City Star-City Stars Service-Korba- City Center Almaza - Alex City Center -San Stefano-Port Said

Cinnabon: Cairo Festival City - El Rehab- Concord Plaza- - City Stars 2- City Lights- Sun City- El Merghany- Royal House-Maadi City Center- Metro Mokattam- Zamalek- Mohandseen- Mesadak- Hyper One- Al Guezira Plaza- - Mall of Arabia- Alex City Center-Tivoli Dom Boulevard-Madinaty-Arabella- Shereif St-Almaza City Center-Almaza Avinio- Point-90 – ’ Madinaty- Al Guezira Plaza- Green Plaza - El Mahrousa -Smoha - Elmansoura - Tanta Mall - El Orouba Mall Tanta - Port Said- - San Stefano

Circle K: All branches Except Salah Salem

Cairo: El Khaleefa El Mamoun Heliopolis – El Ahram St. Heliopolis

Giza: El Aresh St., Haram - El Mesaha St., Dokki - Thawra St., El Dokki. - Meshal Bakhoum St., El Dokki. – Wesa Wasf St., Gamaa bridge – El Mamlaeek Square, El Manial

6 of October: Yasmine Mall

EL Shrouk: Panrorama Mall

Alex: Smouha – Zezenia - Loran -Roushdy –Alex west compound North Cost

Hurghada: Kawsar St. – Sheraton street

Mince Burger: City Center Almaza - Waterway - Cairo festival city - Madinaty - Capital Business Park - Mall of Egypt

MORI SUSHI: City stars - City Center Almaza – Waterway- Capital Promenade October –Designia Mall Alex - Mall of Egypt - Mivida New Cairo Maddi -Tivoli Dome

Tamara: City Stars - Cairo Festival – Water Way- Point 90 - Capital Business

Ted’s: City Stars - City Center Almaza - Mall of Egypt - Capital Business Park - Desiginia Mall - Miveda New Cairo - Waterway

Coming Soon :

Cafe Supreme: Rest of branches

Quick 24: Rest of branches

Cinnabon: Rest of branches

MORI SUSHI: Point 90

Tamara: Rest of branches

Ted’s: Rest of branches

Mince Burger: Point 90

Metro Market: All branches

Kheir Zaman: All branches
Pension service
What is Pension Service?

A protocol is signed between the national authority for social insurance & Orange to avail pension service through Orange Cash.

The objective is to avail pension to all beneficiaries directly in their wallet to be more secured in order to save their time & effort.

How to get it?

There are two types of Customers:

Customers who will open a wallet

Customers will visit orange shop to fill the pension form including all details (National ID / Customer Name / / mobile number) & sign orange Cash contract.

Agent should give the customer the main form & after securing activating customer wallet registration.

Customer has to visit social insurance entity to start the process.

Orange Cash Customer:

Customers who already have a wallet

Customers will visit the shop to sign pension form that should include
(National ID / Customer Name / pension number / mobile number & shop name or code) & OC Contract.

National authority for social insurance & Meeza will match customer data & validate it then send electronic response with the approved & rejected cases to inform the customer through an SMS from orange side.
About the list

By creating a list, you will be able to choose the contact by name directly without memorizing the dial.

You can add up to 10 contact dials to your list.
How to cash-in
Visit any Orange shop with your National ID card and SIM card.

Inform the shop agent with the amount you want to cash-in and present your National ID.

You will receive an SMS showing the amount deposited, the new balance and the cash-in date.

You will get a receipt from the agent with all transactions details
How to transfer
Dial 115

Select 1: Money transfer.

Choose to transfer to a receiver from your list or for a non-listed recipient.

Enter the mobile number you want to transfer to (Example: 012xxxxxxxx)

Enter the amount you want to transfer. (Example: EGP 5)

Press 1 to confirm

Enter your PIN

After each successful transaction, both the sender and the receiver receive a confirmation SMS including their new balance.

Transfer fees: for free per transfer regardless of the amount transferred
Transfer to a non-subscriber
You can transfer to any Orange customer who is not subscribed in the service.

You will receive an SMS informing you that the receiver is not subscribed to the service to be able to receive and cash out the amount; the receiver should subscribe within 7 days.

A transfer notification SMS will be sent to the receiver, to subscribe within 7 days.

Once the receiver subscribes, the transferred amount will be added to receiver’s wallet.

In case the subscription did not take place within 7 days, the transferred amount will be added back to the sender’s wallet and a confirmation SMS will be sent.

Transfer fees: for free per transfer regardless of the amount transferred
How to cash-out
Visit any Orange shop or Fawry POS with your National ID and your SIM card.

Request a cash-out.

You will receive an SMS asking you to dial #115# to complete the cash-out.

You will receive an SMS confirming the cash-out transaction and your new balance.

Cash-out fees: 1% of the amount with a minimum of EGP 3
How to recharge your account for yourself and for others
Dial 115

Press 2: Credit recharge

Enter 1: My mobile

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Select 1: Confirm

Enter your PIN

Select 3: Other mobile

Enter the 11 digits

Choose the amount of recharge in Egyptian pounds
press 1: EGP 2
press 2: EGP 5
press 3: EGP 10
press 4: EGP 15
press 5: EGP 25
press 6: EGP 50

Enter 1: Confirm

Enter your PIN
How to pay your Orange bills for yourself and for others
Dial 115

Press 3: for payments

Press 1: Mobile Bill

Enter 1: Pay for your Mobile

Select 2: for others

Select 1: Pay for listed dial

Select 2: Pay for unlisted dial

Enter your PIN

Enter an amount without fractions from EGP 5 to EGP 6000

Enter the 11 digits

Enter your PIN
ATM Cash-in & Cash-Out
Cash in

Visit your nearest ATM: Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB , Ahli United Bank, Housing & Development Bank, Suez Canal Bank, The United Bank (Incorporation with Meeza).

Enter your mobile number, your PIN and the cash-in amount

A confirmation message will be sent with the transaction number and the cash-in amount

Cash out

Call 115

Select ATM cash-out

Enter the amount and your PIN

An SMS will be sent with the cash-out code

Access ATM :Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB , Ahli United Bank, Housing & Development Bank, Suez Canal Bank, The United Bank (Incorporation with Meeza).

Select Mobile Wallet

Select Cash-out

Enter phone number

Enter the code on the ATM

Enter amount

A confirmation SMS will be sent

Transfer fees: for free per transfer regardless of the amount transferred
In case you forgot your PIN
Dial 115

Choose My Account

Choose Settings

choose forgot password

Enter your National ID

You will receive a message with a temporary PIN

change it with a new PIN code (consisting of 6 non- repetitive or consecutive digits)

please don’t share your PIN code with anyone to maintain your account confidentiality
The service makes your money easier to manage and closer to hand.

It will help you send and receive money in no time, pay your bill, recharge your line and donate easily through your mobile.

You can also manage your account easily through the application.

The application is available for subscribers only.

Download the application and subscribe for free from any Orange shop.

This service is provided by Orange in cooperation with Emirates National Bank of Dubai (ENBD).

This service is provided by Orange in partnership with Meeza.

To download
In case you forgot your PIN
Open the Orange Cash app

Click on forgot password

Enter your National ID

You will receive a message with a temporary PIN

change it with a new PIN code (consisting of 6 non- repetitive or consecutive digits)

please don’t share your PIN code with anyone to maintain your account confidentiality
Payment and collection services for enterprises from Orange gives you a full control on your enterprise cash management in an easy and secured process.

You can pay or collect money in less time and from anywhere.

You can pay your employees' salaries, payments to suppliers, or other payments. Also collect from merchants or from your customers in a direct and quick way.

To request any of Corporates services click here

To subscribe, call 626 for more information.

This service is provided by Orange in cooperation with Emirates NBD

To download click here
*App is available for Android customers only
Now you can create اورنچ كاش wallet through your mobile while you are at home and get 2000 units can be used as minutes or SMS to Orange or Internet
- How to register?
1. Dial #115#
2. Enter 1 to subscribe
3. Enter your National ID
4. You will receive an SMS with a temporary PIN code, enter received PIN.
5. Create a new PIN, 6 digits non-repetitive & non-sequential, Confirm new PIN
6. Now you are registered as self-registration and you can use all اورنچ كاش services
- Terms & Conditions:
1. Wallet maximum size EGP 10.000
2. Max payment/transfer per day EGP 10.000
3. Max payment/transfer per month EGP 10.000
4. The wallet is valid for 3 months from the date of registration
5. You can convert your temporary wallet to a permanent one by visiting the nearest Orange Shop to sign the contract within 90 days to avoid wallet termination
6. Your National ID should be the one registered on your line
7. You cannot register if you have 3 wallets on your National ID
8. You cannot create اورنچ كاش wallet if you have another wallet on the same line
9. You can transfer money to any wallet, recharge and get 30X, you can use more than 300 services, Cash-in & Cash-out through ATMs

General Rules

New subscriber should hold a valid National ID and an Orange voice line
The voice line should be registered under subscriber's name
Every subscriber is entitled to have 3 wallet on 3 different dials
Maximum wallet size: EGP 50,000
Maximum daily cash-out limit: ATM is EGP 20,000, and from different outlets is EGP 30,000
Maximum daily transfer transaction: EGP 30,000
Minimum limit for all transactions: EGP 5 Except minimum limit for ATM: EGP 20
In case of mobile loss or theft, call 626 or visit any Orange shop that offers the service to suspend the service immediately
to know terms and conditions for اورنچ كاش click here