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Orange Cash E-Wallet: Easy & Secure Payments

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The easiest, fastest, and most secure payments and financial services on digital wallet world.

Orange Cash wallet is a digital service that allows users to benefit from a variety of financial services direct from their mobile through My Orange app anytime, anywhere and with complete security. Just make sure that you have Orange cash wallet on your number and download My Orange app and enjoy transfer, send & receive money and many other financial services like pay bills, recharge, Utilities, school and university tuition and more.

Subscribe to Orange Cash wallet in just a few steps by visiting the nearest Orange shop. Cash in and out through ATMs, Orange shops, or any Fawry POS.

Enjoy all Orange Cash services on MY Orange App and get more offers and cashback

Get 2 GB for free when downloading MY Orange App and enjoy Orange Cash services for the first time, even if your wallet is already active.

  • Bonus will be valid till the end of gift's addition day “12AM”, GBs to be used on social websites only
  • Download My Orange App from Here

Orange Cash wallet pays for EVERYTHING from one app MY Orange App

  • Manage and handle all the services now with a very easy and secure 100% from one place My Orange App
    • Receive and transfer money from and to any wallet.
    • Now International Money Remittance Service is now available on Orange Cash Wallet through NBE partners.
    • In addition, Win FREE units upon receiving the remittance.
    • Recharge your balance and pay your mobile and home internet bills.
    • Pay your electricity, water, and gas bills.
    • Pay school and university tuition, club and union subscriptions, and insurance premiums.
    • Buy movie tickets, and pay merchants using the QR code feature from My Orange app
    • Charity Donation available through Orange cash wallet.
    • Easily receive your pension.
  • Manage your Orange Cash wallet through #7115#
  • Orange Cash…there’s more
  • International Money Remittance Service
  • Orange Cash through My Orange App
  • Orange Cash services for business
  • How can I subscribe to Orange Cash?
    • To subscribe, visit any Orange shop with your National ID and SIM card ready.
    • Fill in and sign the subscription form.
    • Once done, you’ll receive an SMS with a PIN.
    • The received PIN must be changed to start using the service.

    How to change my PIN before using Orange Cash wallet?

    • Then follow the coming steps
    • Select 4: My account
    • Select 3: Settings
    • Select 2 to change your PIN
    • Enter the current PIN
    • Enter your new PIN

      • (PIN must consist of 6 digits; Do not use similar digits, Example 2222)

    • Confirm your choice by re-entering the PIN
    • You can create a list that will help you in transferring money in an easy way.
    • Now you are ready to start using the service.
    How to start using the service?
    • Dial #7115#
    • Select 1: Transfer money
    • Select 2: Credit recharge
    • Select 3: Payments
    • Select 4 My account
    What’s Orange Cash list and how to use it?

    A list where you can add the repeated contacts with that you regularly have transactions. By creating a list, you can directly choose the contact by name without memorizing the dial. You can add up to 10 contact dials to your list.

    • Dial #7115#
    • To manage your account, select 4

    To add a new number:

    • Dial #7115#
    • Select 4: My account
    • Select 3: Settings
    • Select 3: Manage the list
    • Enter your PIN
    • Select 1: Add dial
    • Enter the mobile number you want to add
    • Enter your name

    To remove a number:

    • Dial #7115#
    • Select 4:My account
    • Select 3: Settings
    • Select 3: Manage the list
    • Enter your PIN
    • Select 2: remove the dial
    • Choose the contact you want to remove from your list
    How to pay my governmental bills and subscriptions?

    With Orange Cash, pay all your governmental payments in no time, such as electricity, water, gas, club subscriptions, syndicates, and others, with a few clicks through the My Orange App or #7115#

    How to transfer money from my Orange Cash wallet?
    • Dial #7115#
    • Select 1: Money transfer.
    • Choose to transfer to a receiver from your list or for a non-listed recipient.
    • Enter the mobile number you want to transfer to (Example: 012xxxxxxxx)
    • Enter the amount you want to transfer. (Example: EGP 5)
    • Press 1 to confirm
    • Enter your PIN
    • After each successful transaction, both the sender and the receiver receive a confirmation SMS including their new balance.
    • Transfer fees:

      • The first transfer in the month for transactions up to EGP 2,000 is for free

      Transfer to Orange Cash wallets is EGP 1, and 0.5% to any other wallet with a maximum of EGP 15.

    How to cash out from Orange shops or Fawry POS?
    • Visit any Orange shop or Fawry POS with your National ID and your SIM card.
    • Request a cash-out.
    • You will receive an SMS asking you to dial #7115# to complete the cash-out.
    • You will receive an SMS confirming the cash-out transaction and your new balance.
    • Cash-out fees: 1% of the amount with a minimum of EGP 3
    How to recharge your number or other Orange numbers?
    • Dial #7115#
    • Press 2: Credit recharge
    • Enter 1: My mobile
    • Choose the amount of recharge in Egyptian pounds
      press 1: EGP 2
      press 2: EGP 5
      press 3: EGP 10
      press 4: EGP 15
      press 5: EGP 25
      press 6: EGP 50
    • Select 1: Confirm
    • Enter your PIN
    • Select 3: Other mobile
    • Enter the 11 digits
    • Choose the amount of recharge in Egyptian pounds
      press 1: EGP 2
      press 2: EGP 5
      press 3: EGP 10
      press 4: EGP 15
      press 5: EGP 25
      press 6: EGP 50
    • Enter 1: Confirm
    • Enter your PIN
    How to pay my Orange home internet bill from my Orange Cash wallet?
    • Dial #7115#
    • Select: 3 payment & donations
    • Select 3 Internet
    • Enter your PIN
    • Enter 1 for Home internet
    • Enter your landline dial with the city code
    • Press 1 to pay the bill
    • Enter the amount from EGP 5 to EGP 60,000
    • Select 1 to confirm
    • Payment done successfully
    How to pay mobile bills for myself and for others?
    • Dial #7115#
    • Press 3: for payments
    • Press 1: Mobile Bill
    • Select 1: Pay for your mobile
    • Select 2: for others
    • Select 1: Pay for listed dial
    • Select 2: Pay for unlisted dial
    • Enter your PIN
    • Enter an amount without fractions from EGP 5 to EGP 60,000
    • Enter the 11 digits
    • Enter your PIN
    How to donate through Orange Cash?

    Now you can donate to more than 40 charity organizations in Egypt through Orange Cash

    e.g. (Bahia Foundation , Misr El Kheir, 57357 Hospital, Food Bank, Magdi Yacoub Foundation, Cancer Institute 500500, Ommar El - Ard Foundation, and others.

    • To donate ,dial#7115# or download My Orange app
    • An average fee of EGP 1 to EGP 16 applies (based on the amount donated, and the institution you are donating to)
    How to withdraw money from my Orange Cash wallet through ATM?
    1. Dial #7115#
    2. Select ATM cash-out
    3. Enter the amount and your PIN
    4. An SMS will be sent with the cash-out code
    5. Access ATM :Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB , Ahli United Bank, Housing & Development Bank, Suez Canal Bank, The United Bank (Incorporation with Meeza).
    6. Select Mobile Wallet
    7. Select Cash-out
    8. Enter phone number
    9. Enter the code on the ATM
    10. Enter amount
    11. A confirmation SMS will be sent
    How to reset my Orange Cash wallet PIN in case forgotten?
    • Dial #7115#
    • Choose My Account
    • Press settings
    • Click on forgot password
    • Enter your National ID
    • You will receive a message with a temporary PIN
    • change it with a new PIN code (consisting of 6 non- repetitive or consecutive digits)
    • Please don’t share your PIN code with anyone to maintain your account confidentiality
  • Where can you make QR-code payments through My Orange App?

    Now you can go cashless and pay with your Orange cash wallet, simply use My Orange app click here and Scan the QR

    Service is available in the following locations:

    • Cafe Supreme: Riverwalk Mall - Cairo Festival City - Almaza
    • Caribou Café: Lebanon St. Mohandseen - Concord Plaza Mall -City Stars Mall - Maadi City Center Mall - Alex. City Center Mall - Tivoli Dome-Mall of Egypt
    • Cilantro Café: Mosadak- Tahrir Sq-Baron- Maadi Old- Fairmont Heliopolis- Abaas EL Aqad -Palestine Square - Downtown Mal -Korba
    • Quick 24: El Rehab 1 -El Rehab 2 -City Stars - Americana Plaza 1 - Americana Plaza2 -Arkan Mall - Mall of Arabia - Dandy Mall- Zamalek- Dokki- Marriott
    • Tradeline: Sodic- mall of Arabia -Dandy mall-Mall of Egypt -Americana-Mohandeseen-Nile City-Zamalek-Concord-Point 90-Water Way-Madinaty-City Star-City Stars Service-Korba- City Center Almaza - Alex City Center -San Stefano-Port Said
    • Cinnabon: Cairo Festival City - El Rehab- Concord Plaza- - City Stars 2- City Lights- Sun City- El Merghany- Royal House-Maadi City Center- Metro Mokattam- Zamalek- Mohandseen- Mesadak- Hyper One- Al Guezira Plaza- - Mall of Arabia- Alex City Center-Tivoli Dom Boulevard-Madinaty-Arabella- Shereif St-Almaza City Center-Almaza Avinio- Point-90 – ’ Madinaty- Al Guezira Plaza- Green Plaza - El Mahrousa -Smoha - Elmansoura - Tanta Mall - El Orouba Mall Tanta - Port Said- - San Stefano
    • Circle K: All branches Except Salah Salem
    • Cairo: El Khaleefa El Mamoun Heliopolis – El Ahram St. Heliopolis
    • Giza: El Aresh St., Haram - El Mesaha St., Dokki - Thawra St., El Dokki. - Meshal Bakhoum St., El Dokki. – Wesa Wasf St., Gamaa bridge – El Mamlaeek Square, El Manial
    • 6 of October: Yasmine Mall
    • EL Shrouk: Panrorama Mall
    • Alex: Smouha – Zezenia - Loran -Roushdy –Alex west compound North Cost
    • Hurghada: Kawsar St. – Sheraton street
    • Mince Burger: City Center Almaza - Waterway - Cairo festival city - Madinaty - Capital Business Park - Mall of Egypt
    • MORI SUSHI: City stars - City Center Almaza – Waterway- Capital Promenade October –Designia Mall Alex - Mall of Egypt - Mivida New Cairo Maddi -Tivoli Dome
    • Tamara: City Stars - Cairo Festival – Water Way- Point 90 - Capital Business
    • Ted’s: City Stars - City Center Almaza - Mall of Egypt - Capital Business Park - Desiginia Mall - Miveda New Cairo - Waterway

      • Coming Soon :

    • Cafe Supreme: Rest of branches
    • Quick 24: Rest of branches
    • Cinnabon: Rest of branches
    • MORI SUSHI: Point 90
    • Tamara: Rest of branches
    • Ted’s: Rest of branches
    • Mince Burger: Point 90
    • Metro Market: All branches
    • Kheir Zaman: All branches
    What is the pension service and how to activate it?

    What is Pension Service?

    A protocol is signed between the national authority for social insurance & Orange to avail pension service through Orange Cash.

    The objective is to avail pension to all beneficiaries directly in their Orange Cash wallet to be more secured in order to save their time & effort.


    There are two types of Customers

    Customers who will open an Orange Cash wallet:

    • Customers will visit Orange shop to fill the pension form including all details (National ID / Customer Name / / mobile number) & sign orange Cash contract.
    • Agent should give the customer the main form & after securing activating customer Orange Cash wallet registration.
    • Customer has to visit social insurance entity to start the process.

    Customers who already have an Orange Cash wallet

    • Customers will visit the shop to sign pension form that should include
      (National ID / Customer Name / pension number / mobile number & shop name or code) & OC Contract.
    • The national authority for social insurance & Meeza will match customer data & validate it then send electronic responses with the approved & rejected cases to inform the customer through an SMS from the orange side.
    How to cash in Orange Cash wallet?
    • Visit any Orange shop with your National ID card and SIM card.
    • Inform the shop agent with the amount you want to cash-in and present your National ID.
    • You will receive an SMS showing the amount deposited, the new balance and the cash-in date.
    • You will get a receipt from the agent with all transactions details
    How to transfer money to a non-subscriber?
    • You can transfer to any Orange customer who is not a subscriber.
    • You will receive an SMS informing you that the receiver is not subscribed to the service to be able to receive and cash out the amount; the receiver should subscribe within 7 days.
    • A transfer notification SMS will be sent to the receiver, to subscribe within 7 days.
    • Once the receiver subscribes, the transferred amount will be added to the receiver’s e-wallet.
    • In case the subscription did not take place within 7 days, the transferred amount will be added back to the sender’s e-wallet and a confirmation SMS will be sent.
    • Transfer fees:

      • The first transfer in the month for transactions up to EGP 2,000 is for free

      Transfer to Orange Cash wallets is EGP 1, and 0.5% to any other wallet with a maximum of EGP 15.

    How to cash in Orange Cash wallet through ATM?
    1. Visit your nearest ATM: Bank Misr, Banque du Caire (Cairo Bank), National Bank of Egypt, Alex Bank, Bank Audi, The Untitled Bank of Egypt, CIB, QNB , Ahli United Bank, Housing & Development Bank, Suez Canal Bank, The United Bank (Incorporation with Meeza).
    2. Enter your mobile number, your PIN and the cash-in amount
    3. A confirmation message will be sent with the transaction number and the cash-in amount

    • International Money Remittance Service is now available on Orange Cash Wallet!

      In addition, Win FREE units upon receiving the remittance

    • The minimum amount of the international transfer is (the equivalent in EGP of $ 2) and maximum value of the international transfer is (the equivalent of EGP 200,000)
    • The estimated time to receive any international transfer is in the same day in case of initiating the transfer before 13:30. Otherwise and/or during holidays, the transfer to be submitted in the next working day.
    • Receiving the international transfer on Orange cash wallet is free of charge
    • You can now receive your international money remittance on your Orange cash wallet, and this is available through NBE agencies around the world. To know more about NBE agencies please tab here
    • Now its allowed to receive your international transfer on your Orange cash wallet, and the amount will be added in EGP
    • For any inquiry or complaint please contact our customer care team on 7770

    IMR Customer Journey :

    Customers can now transfer money from any NBE partner agent outside of Egypt to any Orange Cash customer.

    Steps:

    1. Visit any NBE partner agent. Please visit this link to find the nearest NBE partner agent in every country.
    2. Customer to provide the details of Orange Cash Wallet owner (NID, full name, wallet number: 012xxxxxxxx) to the agent.
    3. Agent to choose Orange Cash Wallet as the receiver
    4. Orange Cash wallet will receive the money within 1-2 business days from the comfort of their home without the need to visit a branch.

  • No more cash, it’s time for Orange Cash!

    • Use Orange Cash through My Orange app and facilitate all your daily financial transactions from one place only.
    • Transfer and receive money in flash and from anywhere. Also, pay the mobile bill and benefit from many other services.
    • Control your Orange Cash account through My Orange App.
    • Download the application and subscribe for free from any Orange shop.
    • This service is provided by Orange in cooperation with National BANK OF Egypt (NBE).
    • This service is provided by Orange in partnership with Meeza
    In case you forgot your PIN
    • Dial #7115#
    • Choose My Account
    • Press settings
    • Click on forgot password
    • Enter your National ID
    • You will receive a message with a temporary PIN
    • change it with a new PIN code (consisting of 6 non- repetitive or consecutive digits)
    • Please don’t share your PIN code with anyone to maintain your account confidentiality

    To download

    Google play App Store Meeza
  • Business Services

    Payment and collection services for enterprises from Orange give you full control of your enterprise cash management in an easy and secure process.

    You can pay or collect money in less time and from anywhere.

    You can pay your employees' salaries, payments to suppliers, or other payments. Also, collect from merchants or from your customers in a direct and quick way.

    To request any of Corporates services

    To subscribe, call 7770 for more information.

    This service is provided by Orange in cooperation with the National BANK OF Egypt (NBE).

    DOWNLOAD NOW
    *App is available for Android customers only*

General Rules

  • New subscriber should hold a valid National ID and an Orange voice line
  • The voice line should be registered under subscriber's name
  • Every subscriber is entitled to have 3 Orange Cash wallet on 3 different dials
  • In case of mobile loss or theft, call 7770 or visit any Orange shop that offers the service to suspend the service immediately
  • To know Orange Cash Terms & Conditions Click Here click here

    Wallet limits for individuals:-
  • Maximum Limit For The Orange Cash Wallet Size is EGP 200,000
  • Maximum daily transaction limit: EGP 60,000
  • Maximum monthly transaction limit: EGP 200,000
  • Maximum Limit For Daily Cash Out From ATMs Is EGP 30,000
  • Maximum Limit For Daily Cash Out From Different Outlets is EGP 60,000

    Wallet limits for business:-
  • Maximum Limit For The Orange Cash Wallet Size is EGP 400,000
  • Maximum daily transaction limit: EGP 80,000
  • Maximum monthly transaction limit: EGP 400,000
  • Maximum Limit For Daily Cash Out From ATMs Is EGP 30,000
  • Maximum Limit For Daily Cash Out From Different Outlets is EGP 80,000

    Newly Registered Wallets:-
  • Applies for 90 days from the registration date
  • Daily limit: EGP 10,000
  • Monthly limit: EGP 60,000
  • Wallet status will be automatically updated after 90 days

Services

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