Data Troubleshoot for Android software
Data Troubleshoot for IOS software
To access the Internet through your laptop or PC, you need a 3G USB Modem + Internet only line.
Uninstall any older USB modem software on your PC or laptop prior to using the new USB modem.
To get the updated software for your USB modem press here
Through Orange website
Through "My Orange" Mobile Application
From your device through #222#
Through Orange Customer Care
Visit any Orange Store
From your device through #136#
For Internet Lines
For GO Packages:
For GO-Net Packages:
From your device through #100#
In case of technical issues, Call 0233311844
This guide is designed to guarantee the quality of service through unified standards and facilitating all the troubleshooting steps in the right sequence in order to differentiate between the real network problem and any other problem that causes the same impact on the customers.
Network troubleshooting steps