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Travel Abroad

Data roaming

Best Roaming Experience with the New Data Buckets
Orange is introducing more convenient data roaming bundles to its customers travelling abroad.
The new data roaming bundles are Daily, Weekly and Monthly to enable you to control your spending based on your stay abroad.

Data Roaming New Bundles:

Saudi Arabia, United Arab Emirates & Kuwait

Bundle Daily Weekly Monthly
Fees 20 EGP 150 EGP 300 EGP
Data 50 MBs 1 GB 3 GB

All the world:

Bundle Daily Weekly Monthly
Fees 30 EGP 200 EGP 350 EGP
Data 30 MBs 500 MBs 1 GBs

Austria, Belarus, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France (excluding Monaco), Germany, Greece, Armenia, Ireland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Hungary, Croatia, Republic of Moldova, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, UK , USA, Bangladesh, China, Japan, Kyrgyzstan, Pakistan, Singapore, Thailand, Uzbekistan, India, Indonesia, South Korea, Taiwan, Malaysia, Macau, Australia, New Zealand, Costa Rica, Cote D'Ivoire, Botswana, Cameroon, Central African Republic, Guinea, Guinea-Bissau, Liberia, Madagascar, Mali, Niger, Reunion, Senegal, Sierra Leone, Uganda, South Africa, Algeria, Bahrain, Iraq, Jordan, Morocco, Qatar, Tunisia.

Other world countries:

Bundle Daily Weekly Monthly
Fees 75 EGP 150 EGP 500 EGP
Data 25 MBs 100 MBs *10 GB

Lebanon, Laos, Tajikistan, Vanuatu, Equatorial Guinea.

*Enjoy 10 GB offer instead of 500 MB for the same price when buying a monthly bucket in Lebanon. Valid for a limited time.

For subscription:

  • Orange Business customers can call 250 or refer back to the Company’s contact person.
  • My Orange application.
  • Visit one of Orange shops.
  • Send an empty SMS to:
    • Daily: 1101
    • Weekly: 1071
    • Monthly: 1072

Terms and conditions

  • You can Subscribe to the Daily, Weekly and Monthly Buckets before travelling.
  • The Bucket fees will be deducted upon the first Data Roaming usage.
  • The Bucket fees will be defined according to the country you are travelling to.
  • If you travelled to any country in the same zone, you can use the same active Bucket.
  • If you travelled to a country in a different zone, a new Bucket will be deducted automatically.
  • Out of bucket charge will be EGP 10/MB

Daily Bucket:

  • The Daily Bucket is valid for 24 hours from the first Data roaming usage
  • The Daily Bucket will be automatically renewed up to 5 times per day unless you choose the pay as you consume option
  • You can migrate to either Weekly or Monthly Buckets after finishing the Daily Bucket
  • The Daily Bucket will be automatically deducted every 24 hours in case of any Data roaming usage

Weekly Bucket:

  • The Bucket is valid for 7 days from the first Data roaming usage
  • The Bucket will be automatically renewed every week upon data roaming usage unless you choose the pay as you consume option
  • You can add a Daily or Weekly extension up to 5 extensions per week
  • You can migrate to either Daily or Monthly Buckets

Monthly Bucket:

  • The Bucket is valid for 30 days from the first Data roaming usage
  • The Bucket will be automatically renewed every month upon data roaming usage unless you choose the pay as you consume option
  • You can add a Daily, Weekly or Monthly extension up to 5 extensions per week
  • You can migrate to either Daily or Weekly Buckets

Data Roaming Extensions eligibility:

Daily Bucket:

  • Daily Extension

Weekly Bucket:

  • Daily Extension
  • Weekly Extension

Monthly Bucket:

  • Daily Extension
  • Weekly Extension
  • Monthly Extension

Extensions are same fees, inclusive MBs and expiry of the Buckets in each zone.

Anti-Bill Shock

Now you can avoid unexpected data roaming charges. With this service, you can control your internet usage while roaming.

You can choose between:

  • Orange Passport (Eagle and PREMIER only)
  • Block Data roaming
  • Pay as you consume
  • Auto renew (daily buckets only)
Top Roaming Tips

Before departing from Egypt:

  • Be sure to activate Roaming service.
  • Call Customer Care for help on:
    • 110 for Personal
    • 250 for Corporate
    • 2000 for First Class
  • Be sure to pay Roaming activation fees
    • New customers may pay EGP 750 as deposit.
    • ALO customers can subscribe for free by dialing #100#.
    • Eagle and Star customers are eligible for free roaming after paying three bills.

Check the latest rates and available offers from Orange Egypt.

Download My Orange app to monitor your data usage & bill (app usage is free while roaming).

Be sure to charge your account, if you are ALO customer.

Upon arriving at your destination​

Switch on your mobile phone and you should be automatically detected on an Orange network or one of our network partners.

Tips to save you money

  • Be sure to subscribe in a Roaming Data Bucket, if you are traveling to an eligible country to avoid extra charges.
  • Go to Settings and turn off automatic updates.
  • Disable your voicemail service, if active, temporarily.

Anti-bill shock

With this service, you can control your Internet consumption while roaming.

  • If you’re an Eagle or a PREMIER customer, you can keep Roaming with Orange Passport service, after completing any roaming package; Orange Passport will automatically add a 1GB monthly roaming bucket for EGP 350.
  • In case you didn’t subscribe to any of our data roaming buckets, the data usage while roaming can be temporarily blocked or you can choose to be charged with the normal pay as you consume rates.
  • You can choose to auto renew your subscription to the daily roaming buckets

You can manage your usage through any of our channels:

  • My Orange app (by connecting to the nearest Hotspot)
  • Calling +201233331000 from abroad (Free for Postpaid and Call and Control customers, International call rate applies for Prepaid customers)
  • USSD code #100#
  • Orange Shops

General tips

  • To call home or any other country, type the international access code and the country code along with the telephone number. You need to add +2 for all calls to Egypt.
    For example: +2 012-XXX XXXX for dialing an Orange number +2 02X-XXX XXXX for dialing a land line.
  • When roaming you pay for SMS sent and both making/receiving calls.
  • Orange Customer Care number while roaming is +201223202020 (Free for Postpaid and Call and Control customers, International call rate applies for Prepaid customer).

Returning back home

You will receive a welcome back SMS upon reaching Egypt.

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