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Travel Abroad

Best Roaming Experience with the New Data Buckets
Orange is introducing more convenient data roaming bundles to its customers travelling abroad.
The new data roaming bundles are Daily, Weekly and Monthly to enable you to control your spending based on your stay abroad.

Data Roaming New Bundles:

Saudi Arabia & United Arab Emirates

Bundle Daily Weekly Monthly
Fees 20 EGP 60 EGP 250 EGP
Data 50 MBs 200 MBs 1 GB

Europe & North America:

Bundle Daily Weekly Monthly
Fees 50 EGP 100 EGP 350 EGP
Data 50 MBs 200 MBs 1 GBs

Data Roaming Buckets available in 40 countries: :
Austria, Belarus, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Armenia, Ireland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Hungary, Croatia, Republic of Moldova, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, UK , USA.

Rest of world:

Bundle Daily Weekly Monthly
Fees 75 EGP 150 EGP 500 EGP
Data 25 MBs 100 MBs 500 MBs

Data Roaming Buckets available in 37 countries: :
Bangladesh, China, Japan, Kyrgyzstan, Laos, Pakistan, Singapore, Tajikistan, Thailand, Uzbekistan, Australia, New Zealand, Costa Rica, Vanuatu, Cote D'Ivoire, Botswana, Cameroon, Central African Republic, Equatorial Guinea, Guinea, Guinea-Bissau, Liberia, Madagascar, Mali, Niger, Reunion, Senegal, Sierra Leone, Uganda, Zimbabwe, Algeria, Bahrain, Iraq, Jordan, Kuwait, Morocco, Qatar.

Kindly note China doesn’t include Hong Kong & Macau

For subscription:

Terms and conditions

  • You can Subscribe to the Daily, Weekly and Monthly Buckets before travelling.
  • The Bucket fees will be deducted upon the first Data Roaming usage.
  • The Bucket fees will be defined according to the country you are travelling to.
  • If you travelled to any country in the same zone, you can use the same active Bucket.
  • If you travelled to a country in a different zone, a new Bucket will be deducted automatically.

Daily Bucket:

  • The Daily Bucket is valid for 24 hours from the first Data roaming usage
  • The Daily Bucket will be automatically renewed up to 5 times per day unless you choose the pay as you consume option
  • You can migrate to either Weekly or Monthly Buckets after finishing the Daily Bucket
  • The Daily Bucket will be automatically deducted every 24 hours in case of any Data roaming usage

Weekly Bucket:

  • The Bucket is valid for 7 days from the first Data roaming usage
  • The Bucket will be automatically renewed every week upon data roaming usage unless you choose the pay as you consume option
  • You can add a Daily extension up to 5 times per day

Monthly Bucket:

  • The Bucket is valid for 30 days from the first Data roaming usage
  • The Bucket will be automatically renewed every month upon data roaming usage unless you choose the pay as you consume option
  • You can add a Daily extension up to 5 times per day

Adding Data Roaming Daily Extra Bucket:

  • You can add Daily extensions on the Weakly & the Monthly Buckets up to 5 extensions
  • The Daily extensions expires at 12:00 a.m. CLT
  • Same fees and inclusive MBs of the Daily Buckets in each zone

Anti-Bill Shock

Now you can avoid unexpected data roaming charges. With this service, you can control your internet usage while roaming.

You can choose between:

Receiving notifications to find out the value of your usage when reaching 80% and 100% of the set limit.

Or Blocking the service upon reaching 100% of the set limit.

Your limit is 5 MB by default and you may increase it. You can modify your limit as many times as you want. Each modification can be with a minimum of 1 MB and a maximum of 1024 MB (1 GB) and without fractions.

Before departing from Egypt:

  • Be sure to activate Roaming service.
  • Call Customer Care for help on:
    • 110 for Personal
    • 250 for Corporate
    • 2000 for First Class
  • Be sure to pay Roaming activation fees
    • New customers may pay EGP 750 as deposit.
    • Fox and ALO customers can subscribe for free by dialing #100#.
    • Eagle and Star customers are eligible for free roaming after paying three bills.

Be sure to charge your account, if you are a Fox or ALO customer.

Upon arriving at your destination​

Switch on your mobile phone and you should be automatically detected on an Orange network or one of our network partners.

Tips to save you money

  • Be sure to subscribe in a Roaming Data Bucket, if you are traveling to an eligible country to avoid extra charges.
  • Go to Settings and turn off automatic updates.
  • Disable your voicemail service, if active, temporarily.

Anti-bill shock

  • With this service, you can control your Internet consumption while roaming. Find out more about this service, by clicking ​here.
  • In case you didn’t subscribe to any of our data roaming buckets or if you travelled to a non-eligible country for data roaming buckets, your limit will be 100MBs by default and then the data usage while roaming will be temporarily blocked then you may unblock your data roaming usage or increase your limit. You can unblock your usage through any of our channels:
    • Orange Shops
    • Calling +201223202020 from abroad (Free for Postpaid and Call and Control customers, International call rate applies for Prepaid customer)
    • USSD code #100#
    • Portal (by connecting to the nearest Hotspot)
    • My Orange app (by connecting to the nearest Hotspot)
  • General tips

    • To call home or any other country, type the international access code and the country code along with the telephone number. You need to add +2 for all calls to Egypt.
      For example: +2 012-XXX XXXX for dialing an Orange number +2 02X-XXX XXXX for dialing a land line.
    • When roaming you pay for SMS sent and both making/receiving calls.
    • Orange Customer Care number while roaming is +201223202020 (Free for Postpaid and Call and Control customers, International call rate applies for Prepaid customer).

    Returning back home

    You will receive a welcome back SMS upon reaching Egypt.

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