If your uSIM or SIM card was damaged or lost, you can replace it at any Orange shop or point of sale.
Requirements for SIM card replacement documentations:
Change ownership of your line
You should bring the following documents to an Orange shop:
Your personal ID and the line contract
The second party should bring their personal ID and another identification card
You can now have two SIM cards with the same dial number services.
Using this service, you can make and receive calls on both SIM cards.
Only one SIM should be active at a time. You must switch off one SIM card before switching on the other.
In Orange shops
Activation fee: 57.50 EGP ( tax Inclusive )
To know your PUK code click here
Choose “PUK code, language and other” from main menu where you will be requested to enter a password if you have one.
Choose “Account management” from main menu, then “Account information” where you will be requested to enter a password if you have one.
For help, call 110 for personal or 250 for business.