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Line Management Services

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If your uSIM or SIM card was damaged or lost, you can replace it at any Orange shop or point of sale.

How to get it:

Requirements for SIM card replacement documentations:

  • Your personal ID
  • The line contract

Change ownership of your line

How to do it:

You should bring the following documents to an Orange shop:

Your personal ID and the line contract

The second party should bring their personal ID and another identification card

Other ways:

  • My Orange App, from My profile section
  • Call 400 or 01222444400

    Choose “PUK code, language and other” from main menu where you will be requested to enter a password if you have one.

  • Dial #100#

    Choose “Account management” from main menu, then “Account information” where you will be requested to enter a password if you have one.

  • On SIM card holder

For help, call 110 for personal or 250 for business.

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