If your uSIM or SIM card was damaged or lost, you can replace it at any Orange shop or selling
Swapping for the first time from 3G to 4G is for free, the following times cost 20 EGP on each sim
Bring your personal ID, and visit Orange stores or selling points to replace your SIM card.
It means to change the ownership of a line to another person.
Bring the following documents to an Orange shop: your personal ID, the line contract,
the second party’s personal ID, and another identification card.
To know your PUK code click here
For more assistance, call 110 for personal or 250 for business.