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Virtual IVR


Virtual IVR allows your customers to communicate easily with your company. Through recorded messages, voice mail and transferring calls feature your customers will always reach your business.

Virtual IVR includes the following:

  • Transfer Calls
  • Voice mail
  • Recorded message
  • 24/7 Service
  • With every call, Virtual IVR rings the specified number for a set period. Calls are automatically forwarded to different extension numbers until the call is picked up.

  • Customers can leave voice messages in case the call is not picked up or when calls are after the working hours. The voicemail will be automatically sent to your company’s e-mail and can be played back at any time.

  • Record and upload messages with important information such as your business hours and callers can listen to and select from.

  • Virtual IVR can be easily managed through a web interface anytime throughout the day.

  • Monthly fees is 170 L.E. including the Virtual IVR smart application
  • Prices do not include taxes and are subject to change without prior notice
  • To get the service call 333 from any Orange line or +225789500 from any land line (from 9:00 am to 5:00 pm except Friday and Saturday) or refer back to Orange Account Manager.
  • For more information call 400 for free