With U-Control have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.
With U-Control perform the below actions on any number in your account:
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View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.
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View your account bill, extract and/or request bill reports.
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Pay your corporate monthly bills online
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Distribute credit or minutes to assigned dials.
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Change voice packages for your accounts. New packages are activated with next month’s payment.
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Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.
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Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.
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Add and/or delete services on any of the dials under your account.
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Add and/or delete internet packages on voice dials under your account.
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Add and/or delete internet packages on data dials under your account.
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Add and/or delete international & roaming services to dials under your account.
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Add and/or delete data roaming buckets to dials under your account.
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For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card
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Download all needed forms used to manage your account.
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View list of all existing lines under your account and the current situation of the line.
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Send greetings and bill payment notifications to all or to a selected number of lines under your account.
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View all accounts updated point’s accumulation
Notes:
- Migration actions are effective starting the next bill cycle
- Service addition or deletion are activated in 30 min
- Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
- SMS will be sent to the end users with the activated services
To get your U-control password send an email to Enterprisesupport.eg@orange.com or send a fax to 0225798048 / 0225741120.