Business Services

With U-Control have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.

With U-Control perform the below actions on any number in your account:

• Check installment eligibility:

  View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.

• View e-Bill:

  View your account bill, extract and/or request bill reports.

• Manage I-control:

  Distribute credit or minutes to assigned dials.

• Migrate voice package:

  Change voice packages for your accounts. New packages are activated with next month’s payment.

• Manage “Select” package:

  Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.

• Manage Add-Ons:

  Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.

• Manage Services:

  Add and/or delete services on any of the dials under your account.

• Mobile Internet Packages:

  Add and/or delete internet packages on voice dials under your account.

• Mobile Broadband Packages:

  Add and/or delete internet packages on data dials under your account.

• International & Roaming Services:

  Add and/or delete international & roaming services to dials under your account.

• Manage Data Roaming services:

  Add and/or delete data roaming buckets to dials under your account.

• SIM Swap:

  For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card

• Download Forms:

  Download all needed forms used to manage your account.

• View Logs:

  View list of all existing lines under your account and the current situation of the line.

• Send Bulk SMS:

  Send greetings and bill payment notifications to all or to a selected number of lines under your account.

• View Special points:

  View all accounts updated point’s accumulation

Notes:

• Migration actions are effective starting the next bill cycle
• Service addition or deletion are activated in 30 min
• Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
• SMS will be sent to the end users with the activated services

To get your U-control password send an email to Enterprisesupport.eg@orange.com or send a fax to 0225798048 / 0225741120.

Orange provides you with the Mobile Advertising service that helps your company to promote any new product /service by sending SMSs to a bulk of customers according to your chosen criteria.

Main Benefits:

• To reach a highly targeted segment and have a direct marketing communication with your chosen customer group.
• Much lower cost than other traditional marketing channels such as TV, radio, print, and social media.