Business Services

With U-Control have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.

With U-Control perform the below actions on any number in your account:

• Check installment eligibility:

  View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.

• View e-Bill:

  View your account bill, extract and/or request bill reports.

• E-payment:

  Pay your corporate monthly bills online

• Manage I-control:

  Distribute credit or minutes to assigned dials.

• Migrate voice package:

  Change voice packages for your accounts. New packages are activated with next month’s payment.

• Manage “Select” package:

  Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.

• Manage Add-Ons:

  Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.

• Manage Services:

  Add and/or delete services on any of the dials under your account.

• Mobile Internet Packages:

  Add and/or delete internet packages on voice dials under your account.

• Mobile Broadband Packages:

  Add and/or delete internet packages on data dials under your account.

• International & Roaming Services:

  Add and/or delete international & roaming services to dials under your account.

• Manage Data Roaming services:

  Add and/or delete data roaming buckets to dials under your account.

• SIM Swap:

  For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card

• Download Forms:

  Download all needed forms used to manage your account.

• View Logs:

  View list of all existing lines under your account and the current situation of the line.

• Send Bulk SMS:

  Send greetings and bill payment notifications to all or to a selected number of lines under your account.

• View Special points:

  View all accounts updated point’s accumulation

Notes:

• Migration actions are effective starting the next bill cycle
• Service addition or deletion are activated in 30 min
• Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
• SMS will be sent to the end users with the activated services

To get your U-control password send an email to Enterprisesupport.eg@orange.com or send a fax to 0225798048 / 0225741120.

Reach to your target segment of customers easily, and at the lowest marketing cost. With the Mobile Advertisement service from Orange, promote your company’s products, or services by sending SMSs to a group of customers according to your chosen criteria.

This service includes the following benefits:

• Reach a highly targeted segment and have direct marketing communication with your chosen customer group.
• Much lower cost than other traditional marketing channels such as TV, radio, print, and social media.

You can choose the targeted segment of customers based on multiple criteria:

Criteria	Description	Price
Monthly Consumption	0 – 100 L.E 100L.E. – 200L.E. 200L.E. – 500L.E. 500L.E. – 1,000L.E. Above 1,000 L.E.	16 pt.
Home Cell	Mohandseen - Zamalek- Masr El Gedida – Nasr City
Mobile Internet Users	Log onto Websites using their Mobiles
Handset type	I phone – Samsung – Nokia
Roaming	Customer travelled abroad during last 6 months

▪ All the above prices exclude taxes.