Business Services

With U-Control have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.

With U-Control perform the below actions on any number in your account:

• Check installment eligibility:

  View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.

• View e-Bill:

  View your account bill, extract and/or request bill reports.

• E-payment:

  Pay your corporate monthly bills online

• Manage I-control:

  Distribute credit or minutes to assigned dials.

• Migrate voice package:

  Change voice packages for your accounts. New packages are activated with next month’s payment.

• Manage “Select” package:

  Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.

• Manage Add-Ons:

  Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.

• Manage Services:

  Add and/or delete services on any of the dials under your account.

• Mobile Internet Packages:

  Add and/or delete internet packages on voice dials under your account.

• Mobile Broadband Packages:

  Add and/or delete internet packages on data dials under your account.

• International & Roaming Services:

  Add and/or delete international & roaming services to dials under your account.

• Manage Data Roaming services:

  Add and/or delete data roaming buckets to dials under your account.

• SIM Swap:

  For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card

• Download Forms:

  Download all needed forms used to manage your account.

• View Logs:

  View list of all existing lines under your account and the current situation of the line.

• Send Bulk SMS:

  Send greetings and bill payment notifications to all or to a selected number of lines under your account.

• View Special points:

  View all accounts updated point’s accumulation

Notes:

• Migration actions are effective starting the next bill cycle
• Service addition or deletion are activated in 30 min
• Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
• SMS will be sent to the end users with the activated services

To get your U-control password send an email to Enterprisesupport.eg@orange.com or send a fax to 0225798048 / 0225741120.

Advertising SMS allows customers to announce special offers, promotions or activities and send high volumes of SMS’s with the company’s name targeting mobile users according to rich criteria at specific time and location

You can choose the targeted segment of customers based on multiple criteria:

Criteria	Description
Monthly Consumption	0 – 100 L.E 100L.E. – 200L.E. 200L.E. – 500L.E. 500L.E. – 1,000L.E. Above 1,000 L.E.
Home Cell	Mohandseen - Zamalek- Masr El Gedida – Nasr City
Mobile Internet Users	Log onto Websites using their Mobiles
Handset type	I phone – Samsung – Nokia
Roaming	Customer travelled abroad during last 6 months

>Advertising SMS Pricing:

No. of SMSs per campaign	Rate/SMS
50,000 SMS	0.16
50,001- 100,000 SMS	0.14
100,000+ SMS	0.12

▪ All the above prices exclude taxes.

Promote your products and services with innovative way by sending promotion SMSs to your customers when being in certain locations , Location based advertising SMS service allows you to determine certain criteria to ensure effective results.

Location-based advertising Pricing:

No. of SMSs per campaign	Rate/ SMS
50,000 SMS	0.40
100,000 SMS	0.35
250,000 SMS	0.30

▪ All the above prices exclude taxes.

Attract your customers with a catchy song or a creative audio advertisement to market your products, services, and offers. With the Business Call Tone, extend your company’s advertising campaigns and customize your employees’ Call Tones based on your company’s requirements. This service is activated easily through a web interface dedicated to managing Call Tones for any business line.

• This service will be available for all Enterprise Postpaid / Call Control packages.
• Subscription fees are EGP 2 paid once, and the monthly fee is EGP 3.

For more information please refer back to your company’s account manager..

For more information about the International and Roaming services click here.