Business Services

With U-Control have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.

With U-Control perform the below actions on any number in your account:

• Check installment eligibility:

  View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.

• View e-Bill:

  View your account bill, extract and/or request bill reports.

• E-payment:

  Pay your corporate monthly bills online

• Manage I-control:

  Distribute credit or minutes to assigned dials.

• Migrate voice package:

  Change voice packages for your accounts. New packages are activated with next month’s payment.

• Manage “Select” package:

  Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.

• Manage Add-Ons:

  Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.

• Manage Services:

  Add and/or delete services on any of the dials under your account.

• Mobile Internet Packages:

  Add and/or delete internet packages on voice dials under your account.

• Mobile Broadband Packages:

  Add and/or delete internet packages on data dials under your account.

• International & Roaming Services:

  Add and/or delete international & roaming services to dials under your account.

• Manage Data Roaming services:

  Add and/or delete data roaming buckets to dials under your account.

• SIM Swap:

  For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card

• Download Forms:

  Download all needed forms used to manage your account.

• View Logs:

  View list of all existing lines under your account and the current situation of the line.

• Send Bulk SMS:

  Send greetings and bill payment notifications to all or to a selected number of lines under your account.

• View Special points:

  View all accounts updated point’s accumulation

Notes:

• Migration actions are effective starting the next bill cycle
• Service addition or deletion are activated in 30 min
• Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
• SMS will be sent to the end users with the activated services

To get your U-control password send an email to Enterprisesupport.eg@orange.com or send a fax to 0225798048 / 0225741120.

What is eSIM

The eSIM is a virtual SIM designed for convenience and freedom. It allows you to activate a number without the need for a physical SIM, offering a faster and more flexible way to stay connected.

How to Get an eSIM?

For Enterprise existing customers, you can get an eSIM through visiting the nearest Orange shop.

To know more about eSIM press here.

Advertising SMS enables you to announce special offers and promotions through sending high volumes of SMS’s with the company’s name targeting mobile users according to rich criteria at specific time and location

Choose from our variety of Mobile Advertising campaign types and use cases and achieve the best results

• Targeted Advertising
• Specify your target base according to a detailed and advanced set of criteria that resonates with your use case. Targeted Advertising enables you to reach the most suitable segment for your campaign.
• Leveraging Analytics & AI enables Orange Advertising platform enables you to send promotional SMS campaigns to more focused targeted segments, ensuring unprecedented conversion rates.

Use Case	Criteria Type	Examples
Spread the word	Mobile criteria	Monthly Spending Home Gov/city Mobile internet user Handset type Wallet holder
Tighten your segment	Demographics	Age Gender
Address a precise base	Interest in industry (Leveraging AI)	F&B Automotive Donations Many others
Get high conversion rates	Analytical Qualification	Light Medium Heavy

• Location Based Advertising

• Promote your products and services by sending promotional SMSs to customers when being in certain locations. Location based advertising SMS service allows you to determine location criteria to ensure effective results.
• Leveraging mobile network coverage, Orange provides a nation-wide target area, and a variety of hot locations and locations with a meaning to your business.

Use Case	Criteria Type	Example
Communicate in the heart of consumer action	Malls	Sheikh Zayed Malls
		New Cairo Malls
		Specific Mall
		Malls with night action
		Business hubs
Serve your local business	Regions	North Coast
		Gouna
Grab a special occasion	Events	Exhibitions
		Concerts
		Matches
		Departure/Arrival
Address your branches	Your service area	Openings
		Passing by
		Neighborhood

Advertising SMS Pricing:

Campaign type	Rate/SMS
Targeted Advertising	starts at EGP 0.25
Location based Advertising	starts at EGP 0.35

Subscription Models:

• Per Campaign charging according to the size of month’s request/s.
• Annual commitment offer across year’s consumption provided by Orange Advertising team.

Terms & Conditions:

• SMS size: 2 in 1 SMS size. 306 English characters or 134 Arabic characters.
• All the above prices exclude taxes.
• Additional markups are added for special requests.

Transform every call into a branded experience by customizing your own business tone.

Business Tone is a service that allows your customers to hear a special audio recording related to your company when they call any of your employees. This service replaces the ringing sound you hear when someone calls you with a song, like the traditional business call tone. The main difference between the two services is that you can customize, add, or remove your own recording anytime.

Extra Features

You can choose the list of employees' dials you want the service on, specify the working hours of the call tone, and customize a different call tone for every group of your employees.

Service Price

The service subscription fee is 10 LE paid only once at subscription. The monthly subscription fee is 10 LE.

How to Subscribe

The service is available exclusively to all Orange Business Accounts.

To subscribe to the service or open an Orange Business Account, please call Orange Call Center 250, visit the nearest Orange store, or contact your Orange account manager.

For more information about the International and Roaming services click here.