credit management

Your credit is under control.

Keep track of your balance consumption in detail.

Receive an SMS with your last 24 hours' charges.

How it works:

• Dial #13# directly from your line, or #100# and select My balance
• Call 400 and select balance inquiry

Eligibility:

• Prepaid
• Control
• Business prepaid

Price:

• Receive the SMS Free once per day when dialing #13# or #100# or 400, any extra request will be EGP 0.10

Check the remaining credit in your main balance and the units in your bucket.

How it works:

• Dial #100# from your line and select Balance
• Call 400 from your mobile and choose option 2
• Login to your account www.orange.eg or My Orange application

Eligibility:

• All Orange Customers

Price:

• #100# is 0.04 EGP per inquiry
• 400 is 0.20 EGP per inquiry
• Free through www.orange.eg or My Orange application

Know the cost of your last call and the remaining credit or units in your balance.

Service details:

• You will receive the After Call Notification after any call
• 1 piaster will be added to the call cost for every notification sent for any charged call.
• For usage from prepaid daily buckets and Star Control, the After Call Notification will be sent for free.
• Any free call; that is not deducted from your main balance, will be sent for free

Eligibility:

• Prepaid
• Control
• Star Control

How it works:

• The service is offered to all customers by default

How to unsubscribe:

• Dial #100# and select My Services then "After Call Notification"

SMS notification will be sent to the one you tried to call automatically when you run out of credit

How it works:

• The service is offered to all customers by default.

Eligibility:

• Prepaid
• Control

Price:

• The first three SMSs per day are free.
• AAny extra SMS to Orange numbers will be charged EGP 0.10.