Change to Orange Information

MNP enables you to join Orange’s network, without changing your mobile number. Now, you can benefit from all Orange’s products, services, strongest offers and widest coverage without the need to change your mobile number at all.

Don't Lose Your Numb​er:

• Switch for free to Orange network, with the same number and code from anywhere in Egypt.
• Switching is at any of Orange Shops, Franchises, POS or Distributors.
• For more information about Orange Outlets’ locations, you call 16110.

General Porting Rules:

• Spending at least one year with your current mobile operator.
• You may select either a Prepaid or Postpaid rate plan irrespective of the current rate plan you have with your current operator.
• Customers must ensure accuracy of their registered information at their old operator.
• Only active lines can be switched to Orange.

Required Documents:

• ID verification (National ID or Passport, etc.)
• Customer signs porting request.
• In case the customer is porting from a postpaid tariff plan, customer must settle all his previous & current bills at the previous operator. In case the customer has an unbilled amount, it can be paid while submitting the porting request.

Terms And Conditions

• Once a customer changes his/her mobile operator and have successfully ported-into his/her new mobile operator, the customers can not port-out/leave the new mobile operator before one year.
• Any porting request can be canceled within 48Hours after the acceptance of the request, after that customer will be automatically ported to Orange.
• While porting from any operator to Orange, no credit will be transferred.