Orange U-Ctrl+ App

Have full control over your business line accounts from the U-Control/+ application. You'll enjoy the flexibility to view and manage your accounts independently, without the need of contacting customer service representatives.

With U-Control/+ App, perform the below actions on any number in your account:

• Check installment eligibility:

  View the budget, and check the installment eligibility for the full account. The amount is changeable based on the whole account device/s purchases.

• View e-Bill:

  VView your account bill, extract, and/or request bill reports.

• E-payment:

  Pay your corporate monthly bills online.

• Manage I-control:

  Distribute credit or minutes to assigned dials.

• Migrate voice package:

  CChange voice packages for your accounts. New packages will be activated in the next month’s payment.

• Manage “Select” package:

  Customize your package based on your needs. Mix and match minutes, SMSs, megabytes, MMSs, and video calls.

• Manage Add-Ons:

  Add and/or remove a variety of add-ons, such as ROD minutes, SMSs, and intercompany units.

• Manage Services:

  Add or delete services from any of the dials under your account.

• Mobile Internet Packages:

  Add or delete internet packages of the dials under your account.

• Mobile Broadband Packages:

  Add or delete internet packages of data dials under your account.

• International & Roaming Services:

  Add or delete international & roaming services of dials under your account.

• Manage Data Roaming services:

  Add or delete data roaming buckets of dials under your account.

• SIM Swap:

  For SIM card exchange, you can request an order with your colleague's data and they can visit the Orange shop to replace the SIM card

• Download Forms:

  Download all needed forms used by customer service to manage your account

• View Logs:

  View a list of all existing lines under your account and the current status of the lines.

• Send Bulk SMS:

  Send facilitation messages, and bill payment notifications to all, or to selected lines under your account.

• View Special points:

  View all accounts' updated points collection.

When using U-Ctrl+ App, note that:

• Migration actions become effective starting from the next bill cycle.
• Service adding, or removal actions are activated in 30 minutes.
• Two notification e-mails will be sent with the requested action's status, one upon sending the request and the other upon executing the request.
• SMS will be sent to the end users with the activated services added to them.
• To get your U-control password send an email to Enterprisesupport.eg@orange.com