For a better browsing experience, you may need to change or upgrade your browser to a more recent version.
Close

Orange U-Ctrl+ App

With U-Control/+ have the flexibility to view and manage your account(s)/business lines easily without referring back to customer service.

With U-Control/+ perform the below actions on any number in your account:

  • Check installment eligibility:

    View budget and know installments eligibility for the whole account. The amount is subject to change based on the whole account device/s purchases.

  • View e-Bill:

    View your account bill, extract and/or request bill reports.

  • E-payment:

    Pay your corporate monthly bills online

  • Manage I-control:

    Distribute credit or minutes to assigned dials.

  • Migrate voice package:

    Change voice packages for your accounts. New packages are activated with next month’s payment.

  • Manage “Select” package:

    Design your own package based on your needs. Choose your mix of minutes, SMSs, megabytes, MMSs and video calls.

  • Manage Add-Ons:

    Add and/or delete a variety of add-ons ranging from ROD minutes, SMSs and intercompany units.

  • Manage Services:

    Add and/or delete services on any of the dials under your account.

  • Mobile Internet Packages:

    Add and/or delete internet packages on voice dials under your account.

  • Mobile Broadband Packages:

    Add and/or delete internet packages on data dials under your account.

  • International & Roaming Services:

    Add and/or delete international & roaming services to dials under your account.

  • Manage Data Roaming services:

    Add and/or delete data roaming buckets to dials under your account.

  • SIM Swap:

    For SIM card exchange, you can request an order with your colleague information and they can visit Orange shop to replace the SIM card

  • Download Forms:

    Download all needed forms used to manage your account.

  • View Logs:

    View list of all existing lines under your account and the current situation of the line.

  • Send Bulk SMS:

    Send greetings and bill payment notifications to all or to a selected number of lines under your account.

  • View Special points:

    View all accounts updated point’s accumulation

Notes:

  • Migration actions are effective starting the next bill cycle
  • Service addition or deletion are activated in 30 min
  • Two notification e-mails will be sent with the requested actions status, one upon sending the request and the other upon finishing the request
  • SMS will be sent to the end users with the activated services

To get your U-control password send an email to Enterprisesupport.eg@orange.com