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Frequently Asked Questions

How will I be billed?

We have arranged a variety of payment options for your convenience.

  1. Money Collection Visits:
    A representative will call you every month to schedule for a visit to collect the payment.
    The cost of this service is EGP 10/visit.
  2. Customer Service Offices:
    You can pay a visit to one of our Customer Service Offices and pay for your bill.
    This service is free of charge.
  3. Citibank EDM Machines:
    This service is free of charge.
  4. Credit Card: You may call us on 16333 or pay a visit to one of our Customer Service Offices to register your Credit Card for Orange Home DSL service payment.
    This service is free of charge.

Related questions

What is Orange Home DSL? What does an "instant" connection mean? Does Home DSL require installing an additional phone line? What are the benefits of Orange Home DSL? What new things can I do with Orange Home DSL that I couldn't do with dial-up? Will my current phone features work with Home DSL?