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Press Release Details

Tuesday, February 16, 2021

Marking 20 Years of Cooperation, Orange Egypt and EGYPTAIR Sign a Cooperation Contract providing further services and benefits to their customers

Orange Egypt and EGYPTAIR have signed a cooperation contract today at EGYPTAIR’s administrative building at Cairo International Airport in the attendance of a group of top management executives of both companies. This contract aims at providing more services and benefits to customers of both companies.

The contract was signed by Mr. Hisham Mahran, Chief Enterprise Line of Business Officer at Orange Egypt and the pilot / Amr Abu El-Enein, Chairman of EgyptAir Airlines in the presence of the pilot / Rushdi Zakaria, Chairman of EGYPTAIR holding Co. and Engineer / Yasser Shaker, CEO and Managing Director of Orange Egypt.

Under this cooperation, Orange Egypt customers can benefit from the miles of EGYPTAIR Plus program to get free tickets against miles, upgrade to Business Class, or to pay for extra baggage. In addition, both companies will offer mutual benefits for their customers through joint marketing and communication services.

As part of the event, Pilot Rushdi Zakaria stated that he is thrilled with this protocol, which focuses primarily on saving the time and effort of EGYPTAIR’s customers and providing them with unique services thanks to the cooperation with one of the largest entities in the field of telecommunications in Egypt.”

Zakaria welcomed reinforcing cooperation with Orange and other major entities in various fields, hoping to encourage customers to travel again by using the most secure technological solutions and the most efficient precautionary means.

On his part, Pilot Amr Abu El-Enein said, “EGYPTAIR is keen to provide the best services and technical solutions to its customers. In addition to providing special offers and discounts to our customers around the world, we aim, through this cooperation contract with Orange Egypt, to provide added value to all members of EGYPTAIR Plus. This cooperation forms a new step towards boosting progress and development in the field of customer service of both companies. It also promotes the strategy of both entities, which have always strived to provide new and outstanding services to their customers. On the one hand, EGYPTAIR aspires to enhance the traveling experience and make it more comfortable and luxurious. On the other hand, Orange Egypt, is a leading provider of integrated telecommunications services and is hoping to continue on its path. This cooperation, that was signed before in 2010, 2015 and 2018, has introduced several distinct advantages and mutual services to satisfy the aspirations of both companies' customers”.

Eventually, Eng. Yasser Shaker commented on this cooperation saying “The cooperation with such a huge entity represents a step forward in upgrading Orange Egypt’s services. We are proud of this cooperation and we hope to continue this strong partnership with EGYPTAIR, which has started in 2001. We will continue to provide the latest communication services and various technological solutions that serve the field of aviation and tourism in Egypt, and contribute to the development of the Egyptian economy. "

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About Orange

Orange is one of the world’s leading telecommunications operators with sales of 42.3 billion euros in 2020 and 142,000 employees worldwide at 31 December 2020, including 82,000 employees in France. The Group has a total customer base of 259 million customers worldwide at 31 December 2020, including 214 million mobile customers and 22 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies, under the brand Orange Business Services. In December 2019, the Group presented its new "Engage 2025" strategic plan, which, guided by social and environmental accountability, aims to reinvent its operator model. While accelerating in growth areas and placing data and AI at the heart of its innovation model, the Group will be an attractive and responsible employer, adapted to emerging professions.

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