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Join Orange Request

How to change to Orange network with my number?

  1. Enter your personal information and we will contact you shortly and deliver the line to your doorstep or Visit the nearest Orange shop with your personal ID. Sign the port in form, and get your new SIM card for free, before Visiting Orange shop make sure of the following
    • Pay any issued bills in order to guarantee the success of your port in request
    • Terminate any cash wallet associated with your number before submitting the port in request in order to benefit from it after porting in.
  2. You will receive a confirmation SMS on the following day. Once the activation process is done successfully.
  3. Insert the SIM card and start living Orange’s experience.

Terms and conditions:

To guarantee the success of the port in request the following is mandatory:

  • At least 4 months have been passed since the activation date of your line.
  • A complete and correct data is registered on your dial number.
  • For postpaid customers: A proof of payment of the last issued bill has to be presented.
  • Remaining balance, features or services will not be transferred to the receiver operator.
  • For complaints related to Number portability: please call NTRA on 155