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Frequently Asked Questions

When will the line get deactivated and recycled?

  • Postpaid lines: The line will be deactivated after 180 days from last use. Customer can reactivate his line within 15 days after the 180-day period, after which the company has the right to cancel the contract and resell the line to another customer.

  • Prepaid lines: The line will be deactivated after 90 days from last use. Customer can reactivate his line within 15 days after the 90-day period, after which the company has the right to cancel the contract and resell the line to another customer.

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