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Frequently Asked Questions

How will I be billed?

We have arranged a variety of payment options for your convenience.

  1. Money Collection Visits:
    A representative will call you every month to schedule for a visit to collect the payment.
    The cost of this service is EGP 10/visit.
  2. Customer Service Offices:
    You can pay a visit to one of our Customer Service Offices and pay for your bill.
    This service is free of charge.
  3. Citibank EDM Machines:
    This service is free of charge.
  4. Credit Card: You may call us on 16333 or pay a visit to one of our Customer Service Offices to register your Credit Card for Orange DSL service payment.
    This service is free of charge.